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When I load a dvd into my sony 5 disc player it says "reading" but fails to play. I have tried a variety of discs so I know that the discs themselves are not the problem. Help.

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Good day. Please try a laser cleaning disk first. if all else fails, and you feel confident with opening the machine, remove the top cover and clean the laser with a cotton bud and some surgical spirits. Remeber to unplug the unit before opening. Hope this helps!

Posted on Jul 07, 2010

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