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I downloaded Tom Tom update on a 520, and when 9i try and turn it on, it comes up with a flashy red X. I need to go to Plymouth soon, and really need my Tom Tom. Please Help!

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  • Anonymous Apr 23, 2008

    I have just got a TomTom one and have the same problem, downloaded the update and get the red flashing cross. Have reset the machine and still get the red cross.

  • Anonymous Aug 14, 2008

    red x

  • Anonymous Nov 02, 2008

    red x


  • DeluxeHomeRe Jan 10, 2009

    need to up date tomtom

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Tomtom xl going to conneticut from new jersey . It gave me wrong dirrection going an coming back. is their a solution for this?

Posted on Mar 23, 2009

  • ceastorange2 Mar 23, 2009

    I have a onelx i was traveling to conn. from new jersey to go to foxwoods. It gave me wrong directions their an back is their a correction for that?

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How long do I charge the battery. Can u overcharge it

Posted on Oct 07, 2008

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1 Answer

Factory reset gps


UNFREEZE Tom tom sat nav USING WINDOWS OR MAC PC

This will unfreeze your tom tom after exhausting every avenue this works!

You will need Internet access.

Ensure you have the correct tom tom desktop softwear installed on your computer for your tom tom device.

If not then download from tomtom

Removed sim card from tom tom located under sticker lower end of tom tom.

Carried out on a windows laptop with windows 7

(Note this should also work on mac although I did not get to try it and it is stated you will need rosetta on intel macs)

Ensure you download the flash tool for tomtom (clear_flash.dmg) for your operating system windows or for the mac VERY IMPORTANT YOU HAVE THE TOOL DOWNLOADED FIRST.
1.For windows: www.tomtom.com/updates/clear_flash/clear_flash.exe


connect tom tom to computer

find the tom tom on your computer and select all the files

you can firstly copy these to another location or separate drive before deleting all files.

Now delete ALL the tom tom files

Format your tom tom to FAT32 if using windows (im not sure of the mac settings yet)

Keep your tom tom connected to your computer

Run the flash tool and Flash the tom tom memory with the tool.

Restart your tom tom
It will update (but this time it should work!)
Select done after update
Tomtom reboots (restarts)
It may ask you to install a new update but there may not be any update to install just
Select yes to update.
Eject tom tom from your pc by selectinglower right corner symbol.
Now unplug device if ejected correctly
Congratulations your device should now work again.
Note I did not replace my sim card as it is not required to work the gps.
Hope this helped someone.
My device does not keep its settings What should do

Aug 14, 2014 | Tomtom TOM TOM ONE WE V3 GPS Receiver

1 Answer

My tomtom is 24% up to date. How do I update?


You need a Tom Tom USB Cradle that will allow you to connect your tom tom to a computer. Assuming you already have one, then just connect the Cradle to a working USB port on the computer, then with the computer turned on, plug your GPS into the cradle. It should come on automatically and ask you "Connect to Computer?" Just press Yes on the GPS screen and your GPS will attempt to talk with your computer. It will automatically download updates for your system software and any mapping corrections made by you of other users. If it does not automatically download updates, then you need to launch Tom Tom Home. Once this launches one of the first screens has a button titled "Update My GPS" Just touch this bitton, or click it with your mouse... and you will be away.

Nov 21, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

TOM TOM RED X APPEARS AND UNIT WON'T SHUT OFF


That typically happens as a result of an application update that either downloaded an incorrect version of the application for the device, or the application update didn't complete before the device was removed, or the application it downloaded was somehow corrupt.

Try deleting any application updates that were downloaded into HOME, then delete the application from the device, then download the new application update for your device, and install it to the device. Give it a good wait after it says it has finished installing the application update and then be sure to use the software eject button within HOME before disconnecting the drive.

Otherwise, you probably have a call to TT support in your future where they will likely have you download a utility to clear the flash on the drive and reinstall the app on the device after that

Jun 22, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

Brand new Tom Tom One 125 showing blinking red X when turned on


I was able to speak with Tech Support at Tom Tom and got sent some links for solutions to these problems.  I was able to solve the problem following directions from this website.  Without that response of the support person to this specific problem, I would still be without my new GPS system.  Turned out that there is a conflict with the MAC OS and updates to Tom Tom, but there is a solution to this that worked for me.
If you get the continual red circle with blinking "X" and recently tried updating either your maps or most recent app, here are the two web links that will solve the problem:
www.tomtom.com/10324 (to disable SPOTLIGHT from causing a conflict on the Tom Tom ONE)
www.tomtom.com/9091 (general info for removing software and re-installing software to the Tom Tom ONE)
Do the disabling of SPOTLIGHT first, then remove and re-load software for Tom Tom ONE.  Good Luck.  This did the trick for me.

Jan 25, 2009 | Tomtom ONE GPS Receiver

1 Answer

My computer has wiped my tom tom one i now have a red cross how do i fix this


your tom tom should come with an update disk which should also include the orignal files that the tom tom runs with on the disk there should be a restore original files in the disk. if not then have a look on the tom tom website and see if they have an files you can download to restore the tom tom :)

Jan 20, 2009 | Tomtom ONE GPS Receiver

1 Answer

Tom tom is not working


Hi there,
1: Make a full back up of your SD Card.

2: Delete your SD Card.

3: Install the latest update to your Device, you will need to log in to the Tomtom website, select on the support page, select on the 1st question ' Update , follow the instructions on how to download and install the Update on to your Device

4: Re-install your Backup. The only Folders that you will need to re-install are the Voice, Map and Zip Folders.

Sep 22, 2008 | Tomtom Maps Software

6 Answers

Update maps for Tom Tom Go 700, including those for East Europe


Even when you do that it doesn't really update it just updates the software so that it looks like you can update the maps but when you touch to update it just tells you, you have to get an updated map for about $100.00 US. This is bull because you pay upward of 400.00 for this GPS. Then you have to pay pay and pay out of pocket over and over again. So there should be a way to update the map without coming out of pocket every year. The really funny thing is that I got mine about 1.5 years ago and the maps were about 3 years old if not more. Now they even want money to update POI now. Which they probably charge the owner of a business to have his address and number available for the consumer that has this line of GPS available? Tom Tom should probably take a look at other brands like Garmin for instance and see why they are doing so much better in sales because there maps are better. But like any computer its always the software that make it or breaks it in this market.....

Feb 27, 2008 | Tomtom GO 700 GPS Receiver

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