Question about Sony Playstation 3 (PS3) Console

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Our ps3 won"t read blue ray disc. It will read regular dvds and games

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Hi,

This is a very common problem with the PS3 and is caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer read the game disk properly.

The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.

The symptoms you describe are quite typical of a failure of one of these lasers i.e the Bluray laser has failed.

For more information on how to resolve the problem please have a look at this FixYa Tip on the subject.

Many thanks for using FixYa.

Posted on Aug 17, 2010

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fps353535
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SOURCE: ps3 not reading blue ray dvds or ps3 games

You need to contact the manufacturer. (Call the 1-800 or W/e line)

They will ask you for the model number on your PS3. and provide instructions on how to locate it.
then they will tell you weather or not your under warranty still. DONT WORRY

from the sounds of this, this is a manufacturing problem. Instead of doing a recall like a respectable company, they sit around and when one of them calls in with problems THEY FIX IT FOR FREE.

they do this because most people figure once the warranty is void that there is nothing you can do.

You will recieve a "Refurbished" system in return for yours. IE someone else complained theres was broken and they fixed it for cheap and will send you this. (its fine they also give you a temporary warranty most of the time)

GL and Get in Contact With the PS3 People (idk who they are lol)

LITTLE TIP I know X Box 360 irregardless of lot number or warranty 95% of the time will just send you a refurbished one if you live in CANADA. (this is because of our "Extreme Environment")
(I asked what that was and they said the dust and waether and grass.)

Posted on Apr 09, 2009

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