I guess you know that this is a Mechanical problem
, it simply means the lamp
which scans the document is not working properly. It's the bar like unit emitting very bright light
which moves to and fro
just below the scanner's glass.
There are three
basic possibilities with this error.
- The Lamp itself.
- The Flex Cable which connects the Lamp with the Board (motherbaord of the printer)
- The connectors and the board itself
First, open it apart the check the scanner and remove the Lamp, now reconnect it after cleaning the connectors, contact points and the interfaces
with cotton dipped in alcohol or spirit or acetone
. Place it properly on it's position and power on the printer, check whether the error is still displaying or not. No positive outcome?
Then switch off the machine and disconnect it, check the continuity of the flex cable, if it's alright and you see no continuity problem, then the problem is with the lamp or with the board or connectors, during this situation, you'll need another spare to check the issues so that you can find out the problem.
If there's continuity problem and you find it fault, replacing the cable will fix the problem.
On the other hand for connectors, you need to do it very carefully and look every connector points with great effort if you can see any bent or twisted among them, if you are sure that there's nothing to do with it, the the problem must be from the Board which is not as easy as we think could be repaired. You can replace it, while there a problem, we can't find the spare, and so it will be difficult but you could possibly get the one from a Repairing shop or Servicing Center.
If you know how to do all these things, just go ahead or else, please take it to a Service Center or call a Tech and get it repaired. Without proper knowledge, you may damage it if in case it could be easily fixable.
I wish you Good Luck.
Thanks for using FixYa.