Question about HP Scanjet 5470c Flatbed Scanner

4 Answers

Spare Part I need to replace my HP power module. The HP part number is c8517-8420 (for a Scanjet 5470 (#c9850a). The power module is also identified as a YHi model # 898-1015-u12 by the supplier of this power adaptor to HP.

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  • CJB35 May 18, 2008

    My yHi Power adaptor has also stopped working. HP spare parts sent me to my local supplier, but they have sold out. Now I suppose that I have to buy a new scanner!

  • Anonymous Jun 04, 2008

    I need new Power Adaptor Model 898-1015-U12 for HP scanjet 5470 c

  • Anonymous Jun 22, 2008

    power module failure


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  • 3 Answers

You can build your own using any old 12v 1250ma+ psu
guid on this site


Posted on Jan 17, 2009

For multable on line sources, GOOGLE
"YHi ac adaptor 898-1015-U12"

Posted on Sep 03, 2008

YHi Model No:898-1015-U12 AC Power Adapter is available for online purchasing.

Posted on Sep 03, 2008

Pilotes hp scanjet 8290

Posted on Apr 19, 2008

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I keep getting an error message lamp problem cannot initialize. Hap scanjet 3970. no help from hp. Bob Hall

I guess you know that this is a Mechanical problem, it simply means the lamp which scans the document is not working properly. It's the bar like unit emitting very bright light which moves to and fro just below the scanner's glass.

There are three basic possibilities with this error.
  1. The Lamp itself.
  2. The Flex Cable which connects the Lamp with the Board (motherbaord of the printer)
  3. The connectors and the board itself
First, open it apart the check the scanner and remove the Lamp, now reconnect it after cleaning the connectors, contact points and the interfaces with cotton dipped in alcohol or spirit or acetone. Place it properly on it's position and power on the printer, check whether the error is still displaying or not. No positive outcome? Then switch off the machine and disconnect it, check the continuity of the flex cable, if it's alright and you see no continuity problem, then the problem is with the lamp or with the board or connectors, during this situation, you'll need another spare to check the issues so that you can find out the problem.

If there's continuity problem and you find it fault, replacing the cable will fix the problem.

On the other hand for connectors, you need to do it very carefully and look every connector points with great effort if you can see any bent or twisted among them, if you are sure that there's nothing to do with it, the the problem must be from the Board which is not as easy as we think could be repaired. You can replace it, while there a problem, we can't find the spare, and so it will be difficult but you could possibly get the one from a Repairing shop or Servicing Center.

*Warning*: If you know how to do all these things, just go ahead or else, please take it to a Service Center or call a Tech and get it repaired. Without proper knowledge, you may damage it if in case it could be easily fixable.

I wish you Good Luck.

Thanks for using FixYa.

Jul 09, 2010 | Scanners

2 Answers

Where do I get a new power cord for the HP 3970 which has been in storage for a while, but I want to begin using it agains, and can't locate the power cord. HP has discontinued this model and nothing on...

The correct part number for just the "brick style" power module (AC Adapter) for an HP Scanjet 3970 is L1970-80003. It is a specific 12V DC 2 Amp module. Today it can be purchased for $18.06 plus shipping from the HP Parts Store. However, if you are looking for just the power cord to your scanner's AC adapter, this brick style power module AC adapter does require a separate standard C13 detachable power cord to the specifications of your area, for instance, in the USA the power cord to connect the scanner to the power module AC adapter is part number 8120-6260, and it is a common power cord for monitors and computers. I learned all this because I had a scanner error message when I tried to use a different power module on the HP Scanjet 3970 when I lost the power cord to the original module. I hope this info helps somebody else, too.

May 24, 2010 | HP ScanJet 3970 Flatbed Scanner

1 Answer

My hp sacanjet 3970 doesn't work

Most likely cause of the "Scanner could not be initialized" error on the HP Scanjet 3970 is due to using an incorrect power adapter and cord -- the only power module and cord that work for the HP Scanjet 3970 are these part numbers: 8120-6260 for the power cord and L1970-80003 for the power module / AC adapter I hope this info helps you.

May 23, 2010 | HP ScanJet 3970 Flatbed Scanner

1 Answer

I need a driver for Win 7- 64- for the HP scanjet 5470 cxi\r\n Thank-you

I have the exact same scanner and was able to resolve the issue using windows XP mode which will happily accept the XP drivers if set to run in 32 bit

May 18, 2010 | HP Scanjet 5400c Flatbed Scanner

1 Answer

Drivers for hp scanjet 5470c for mac os x

click here

Click on above link and click on mac os x then download driver and install in MAC.
Let me know if you need further assistance.
Thanks for using FixYa.

Mar 23, 2010 | HP ScanJet 5470 Flatbed Scanner

1 Answer

Color problem and inacurate scaning

I solved my problem by simple re-boot. Unplug scanner power and USB for several seconds then replug. This solves a large percent of such problems. I wasted a lot of time before I did this. mike123456

Jan 06, 2008 | HP Scanjet 5470c Flatbed Scanner

3 Answers

Loss of power

I have a similar scanner, scanjet 5470c which is using the same power supply as 5400c and 5490c
2 weeks ago the scanner stopped working, yesterday i checked the scanner and found out that there was no power (12V)
the power module (black box) going into the 220V is a plastic box without service possibility. I took a screwdriver and a hammer to open the box. Inside the box i found a lot of electronics and yes a Fuse aswell. I did not have spare fuses, so like all bad boys i replaced the fuse with a wire, and guess what? .. yep I blew several main fuses in the house and now have a burned-out power supply.
the power module is still available at the HP Parts Store the part number is C8517-84201 i see a list price of 23 EUR

Before a buy a new power module I will first test the scanner with a spare 12VDC and see if he still works.

I will come back and tell you if it works...

Feb 17, 2007 | HP Scanjet 5400c Flatbed Scanner

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