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I plug my mouse into my computer and its not working

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Hi, check the pins in the plug, these can get bent or out of shape and check you are in the green socket. Then try rebooting.
Hope this helps.

Posted on Jul 07, 2010

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Posted on Jan 02, 2017

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I have a CanaKit Raspberry Pi 3. My USB mouse works fine until I plug an additional item into the USB above it.


You mouse may be using to much power. Sometimes while using older computers such as laptops and desktops newer technology consumes loads of power. Try using an older mouse and try seeing if you can plug camera in then mouse. If the mouse work and the camera doesn't it almost ensures a power problem.

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I have a cordless mouse/keyboard K350. The mouse M510 stopped working. Purchased several months ago. Now what?


If you can, check your wireless mouse with another computer to determine if it is working or not. If it works on the other computer, remove any M510 drivers from your computer. Plug the wireless adapter back in, and see if you computer recognizes it and the port it is plugged into (control panel/system/devices). If the computer recognizes it and loads software, try your mouse again.

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1 Answer

Mouse not detected


Make sure you have the mouse plugged in tight in the back of the computer before you start the computer.

There are two types of mouse interfaces: the PS2 Serial Style (round) and the USB Style (flat square).

If you have the PS2 round type it must plug into the Green Port on the back of the computer. The purple port is for the Keyboard. Also, the PS2 type is not Plug and Play. You cannot unplug it and plug it back in while the computer is running if you do the computer must be rebooted.

The USB type mouse is plug and play. You can take it out and put it back in without having to reboot the computer.

If you have a usb type mouse maybe the usb port that you have it plugged into is not working. Try plugging it into another usb port.

May 03, 2012 | HP Compaq 2230s Notebook

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Microsoft wireless mouse model 1007 , will not work


  • Put in the batteries Find the battery covers and slides it off. Insert the appropriate batteries. The wireless receiver that plugs into the computer runs off the computer's power and needs no batteries.
  • Plug in the receiver to the computer. Usually the receiver will plug into the USB port, but some plug into the mouse port. If all of your USB ports are filled, see if the mouse came with a USB adapter. The adapter fits into the mouse port. Be careful not to accidentally force the mouse adapter into the keyboard port.
  • Connect the mouse once you have it plugged in. The receiver should have a visible button that is easily push able by the average human finger. The mouse will usually have a very small hole with a button inside it that can only be pushed by something like a pencil or paper clip. Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.
  • Position the receiver in a place that isn't far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk. The furthest a wireless mouse can get away from the receiver without working very well is about 9 feet (2.7 meters), so keep that in mind.
  • Test your new mouse.

If you plugged into the mouse port, restart your computer manually.

If you plugged it into the USB port you may begin using it.

When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven

May 16, 2011 | Microsoft Wireless IntelliMouse Explorer

1 Answer

Hello how do i get the wireless mouse to work on my laptop? i have it plugged in but it doesn't work


1. Put in the batteries Find the battery cover and slide it off. Insert the appropriate batteries. The wireless receiver that plugs into the computer runs off the computer's power and needs no batteries.

2. Plug in the receiver to the computer. Usually the receiver will plug into the USB port, but some plug into the mouse port. If all of your USB ports are filled, see if the mouse came with a USB adapter. The adapter fits into the mouse port. Be careful not to accidentally force the mouse adapter into the keyboard port.

3. Connect the mouse once you have it plugged in. The receiver should have a visible button that is easily pushable by the average human finger. The mouse will usually have a very small hole with a button inside it that can only be pushed by something like a pencil or paper clip. Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.

4. Position the receiver in a place that isn't far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk. The furthest a wireless mouse can get away from the receiver without not working very well is about 9 feet (2.7 meters), so keep that in mind.

5. Test your new mouse.
- If you plugged into the mouse port, restart your computer manually.
- If you plugged it into the USB port you may begin using it.
- When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.

Hope this help. Goodluck!

Mar 27, 2011 | Computers & Internet

2 Answers

I have a Dell PC and I unplugged the mouse and the keyboard temporarily to clean it. When I plugged them both back into the tower and turned on the computer, neither one worked. I tried to restart, shut...


To try to resolve the issue:
1.) Will a different keyboard and mouse work (PS2 is the name of these connections)
If they will, damage to the keyboard and mouse is likely)
2.) Will a usb mouse and keyboard work?
If they do, then the problem is with the controller on the mobo, unlikley but MAY have been casued by static.

If the USB keyboard and mouse do not work, you have some problems with the motherboard

Try switching off and unplugging the computer, remove the coin shaped BIOS battery and plug in the keyboard and mouse, wait 2 minutes or so and put the battery back, replug in and power on, see if the bios detects the keyboard and mouse (you will see the bios screen flash up a message). If the computer does nOT detect the keyboard and mouse it will (or should) flash a message on the screen saying "no PS2 keyboard or mouse detected".

If this fails to detect the mouse and keyboard and you get no message or beeps, then there may be damage to the connector ports.

If you can get a USB keyboard and mouse to work, use them, Effecting a repair to the motherboard will not be a viable option

Jan 25, 2011 | Dell Dimension XPS 400 PC Desktop

1 Answer

My wired mouse on my desk top computer (windows XP) won't move. How do I fix this? I opens the mouse, cleaned it, made sure mouse. keyboard etc. was correctly plugged in, nothing has worked. Please help


It would seem that your mouse is broken. They easiest way to tell if it is your mouse that is broken is to plug that mouse into another computer. If you have another computer you should try plugging your mouse into that one to see if that works. If you don't have another computer ask a friend or family member who does to help you out. It seems most likely that you have a ball mouse using a PS/2 port, the plug pictured in green. Fortunately mice are relatively inexpensive. Even laser mice, which are more accurate, easier to use, and don't jam up with lint and dust build up. If the issue is not your mouse, it may be the port to which your mouse is plugged in. If you are using a PS/2 mouse and your port is no longer working you can get a new mouse that uses a USB port. If your current mouse is using a USB port try changing the port it is plugged into. An example of what a USB port looks like is pictured below. It is the picture of the two ports with the USB logo next to it, a dot with lines going to another dot, a triangle, and a square.mthealey716_1.jpgmthealey716_2.jpg

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1 Answer

I have a Logitech cordless mouse/keyboard I bought for work and took home with me upon retiring. I am trying to install it on my home computer, which is older than my work computer. I did not retain the...


Un plug your mouse plug from your computer. next push the buton on your remote control, And push the mouse buton then the keyboard. it will work. if it does not work push the keyboard first then the mouse. it works for me . hope it does for you. ty saw

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Mouse and keyboard not recognized on second computer


Solution for the mouse. I have 8 KVM's. Most of my computers work with the KVMs. On 1 inland KVM the logitect and Microsoft optical mice do not work on one computer (but work with the other computers). They both are USB. I hook them up with a USB to PS2 adapter. If I use a ps2 ball mouse connected to the KVM the mouse works. All the Mice work if I directly connect them. Since I do not want a ball mouse I got a Frisby optical PS2 mouse. It works with all the computers on the KVM's.

I do not have a solution for the Keyboard yet. 1 computer (ASUS MB) on my trendnet or belkin 4 postion KVM does not recognize the keyboard.

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