Question about Whirlpool Calypso GVW9959K Top Load Washer

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Washer shuts off with an error code of C1. Looks like the bottom of the basket is off-set.

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The C1 error is displayed when the motor tries to pull more than 26 amps to run.

This indicates a problem with the motor or motor controller.

Overloading or excessive suds can also cause this error.

If you like to make a few more checks then the image below contains the instructions for entering the diagnostic test mode.

Its a short cycle that runs all of the components so the operation of each can be checked.

I hope this helps but an intermittent C1 error can be hard to pin down.

http://media.fotki.com/1_p,wbrrkqqwkwbqsdgxgtqsskgwtqkq,vi/kdkftbfkwxkfsqdgqsg/1/1303472/5961857/image5668img-or.jpg

From the service manual....

"C1 = Average current limit Or Instantaneous current limit.

If a status signal comes back from the motor controller that a current
limit has been breached, the unit will return to standby mode and
display either CA for average current limit trip or Cl for
instantaneous current limit trip.

Average current trip occurs if there is a 2 second average of current
draw greater than 5.55 amps
at the motor windings.

Instantaneous current trip occurs if there is a spike of 26 amps
instantly at the motor windings.

This may signify problems with the drive motor, thermal protector, or
motor controller. Over-loading the unit may cause this problem."


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Posted on Sep 23, 2010

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1 Answer

Getting an OL problem code


1. Unplug the power cord
2. Lift the top of the washer up, to do this there are 2 latches in the seams between the top and the bottom sections. These latches are about 6 1/2 inches from the right side and left side of the washer. You need to insert a small screwdriver (be careful not to scratch the paint) and push the latch while lifting the top section.
3. The top will actually fold back leaving the inner tube fully exposed. Support the glass lid so it doesn't get damaged because it is very heavy and will fall open when you flip the top back.
4. Remove the plastic top of the tub. There is one hose connected at the back and there are several snaps around the outter edge that hold it on. Remove the hose and unsnap the snaps and set it aside.
5. Remove the cap covering the very center of the agitator. It is just snapped in place and can be pryed off with a small screwdriver.
6. Remove the center screw under the cap.
7. Remove the agitator, you need to lift it evenly and might have to work your way around by pulling on one of the three fins and then the next and so on. I also had luck using a small pair of needle nose pliers and grabing a small lip inside the area where the screw was and pulling from there.
8. Remove the 6 phillips screws in the middle holding the plastic top gear in place. Be very careful you don't drop one of the screws because it can fall through the slots in the basket and be lost below.
9. Remove the plastic top gear.
10. Pull the plastic lower gear off of the splined shaft. It should pull right off.
11. Now you need to pull the basket up and off of the shaft. This is where you might have problems because the basket might be corroded to the shaft. If you can grab the basket on both sides under the outter lip and pull upward it might pull up. If not, then you will have to figure out a way to get it off.
12. Once the basket is off you will notice there is liquid inside of it. That is factory sealed in there so do not worry about that, it is normal.
13. With the basket is off you will be able to see that the shaft is probably corroded and the inside bearing on the basket is corroded. Clean these both off very good and check to see if the basket can easily go back on the shaft and slide up and down without getting stuck. I had to sand and file the shaft a little bit to get it totally cleaned up. The inned bearing of the basket is plastic so it is pretty easy to clean with light sanding.
14. Reassemble in the reverse order and your done. Check to make sure the basket can easily float now by pulling up on it from the top inside lips.

Dec 03, 2012 | Kenmore Dryers

1 Answer

Kenmore elite calupso washer starts and runs for 2 min then stops then starts then stops and C1 flashes


The CI and CA error codes indicate that current (amp draw) limits for the drive motor were exceeded. Since you indicate that these codes were displayed even though the washer is not overloaded, it is likely that you have a problem with the motor, motor controller or the universal joint. An item stuck underneath the nutate plate or between the spin basket and the outer tube of the washer could also cause this problem.

Nov 21, 2012 | Kenmore Washing Machines

1 Answer

Calypso washer starts runs for 2 min stops then starts then stops the starts and c1 flashes


The CI and CA error codes indicate that current (amp draw) limits for the drive motor were exceeded. Since you indicate that these codes were displayed even though the washer is not overloaded, it is likely that you have a problem with the motor, motor controller or the universal joint. An item stuck underneath the nut-ate plate or between the spin basket and the outer tube of the washer could also cause this problem.

Nov 21, 2012 | Washing Machines

1 Answer

What does the F51 code mean ?


What washer do you have? The F51 code is a failure of the RPS sensor at the bottom of the motor on the Kenmore Oasis or Whirlpool Cabrio.

This can occur if you overload the washer or if there are foreign objects under the washer that prevent the motor from turning.

If you set the water level for a small load but put in a large amount of laundry, you can get the error. If the drain hose is incorrectly positioned in the drain, the fill water can get siphoned and cause the error. Make sure that the basket turns freely when you lift the lid. Items stuck between the baskets or a problem with the basket hub can also cause the error.

If the unit isn't overloaded and the basket and motor move freely, you need to find where the circuit is failing. See this URL for details on tracking the fault: http://www.managemylife.com/mmh/questions/110568-does-f51-code-indicate-washer . You need to measure the resistance on the cables to the control board from several sensors and the motor itself. These tests will lead you to the parts that need to be replaced. If you aren't sure of your ability to do these diagnostics, call for service.

I hope this helps.

Cindy Wells

Jul 26, 2011 | Washing Machines

1 Answer

My kenmore elite oasis washer model # 110.2703 shows code F-50


The F50 error code indicates that the RPS (rotor position sensor) detects no motor rotation. Check to see if the basket spins freely. If not, you could have an item caught between the outer tub and the inner spin basket. A toy or other item underneath the washer could also prevent the basket from spinning and would result in this F50 code.

If the basket spins freely, you could have a wiring failure that would prevent the motor from spinning.

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May 25, 2010 | Kenmore Oasis 27042 Top Load Washer

1 Answer

Error code c1 of ca


The C1 error is displayed when the motor tries to pull more than 26 amps to run.

This indicates a problem with the motor or motor controller.

Overloading or excessive suds can also cause this error.

If you like to make a few more checks then the image below contains the instructions for entering the diagnostic test mode.

Its a short cycle that runs all of the components so the operation of each can be checked.

I hope this helps but an intermittent C1 error can be hard to pin down.

http://media.fotki.com/1_p,wbrrkqqwkwbqsdgxgtqsskgwtqkq,vi/kdkftbfkwxkfsqdgqsg/1/1303472/5961857/image5668img-or.jpg

From the service manual....

"C1 = Average current limit Or Instantaneous current limit.

If a status signal comes back from the motor controller that a current
limit has been breached, the unit will return to standby mode and
display either CA for average current limit trip or Cl for
instantaneous current limit trip.

Average current trip occurs if there is a 2 second average of current
draw greater than 5.55 amps
at the motor windings.

Instantaneous current trip occurs if there is a spike of 26 amps
instantly at the motor windings.

This may signify problems with the drive motor, thermal protector, or
motor controller. Over-loading the unit may cause this problem."


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question@#$%

Jun 03, 2009 | Whirlpool Calypso GVW9959K Top Load Washer

1 Answer

F51 & F72 Codes


The F51 error code indicates that the control is not sensing proper motor movement through the signals from the RPS (rotor position sensor) circuit. This can be caused by several different problems. Make sure that you are not overloading the washer. Overloading can cause this problem. A toy or foreign object could be under the washer that is interfering with motor rotation. With the washer empty, spin the basket inside the washer tub to see if it spins relatively easily. If not, you could an item caught between the spin basket and the tub. You could have a wire harness problem causing signals to not be transmitted properly between the RPS and the machine control board. A failed RPS sensor or a failed control board could also cause this problem.

Basket Re-engagement Failure.

F then 72 flashes when the basket check routine fails to determine if the basket is re-engaged after being disengaged.
Is the basket floating? If yes, pump out water. See Long Drain.
Does basket turn freely? If not, determine cause of friction.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

May 26, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Error code c1


Error code C1 indicates a problem with drive motor-thermal protector or the motor controller
may be due to overloading
Press( stop/cancel) to clear the display.
Hope this helps

Dec 23, 2008 | Whirlpool Calypso GVW9959K Top Load Washer

1 Answer

Getting error code c1


Hi
Error code C1 indicates problem with drive motor-thermal protector-or motor controller

Overloading may also cause the problem.

Press( stop/cancel) to clear the display.

Hope this helps

Nov 24, 2008 | Whirlpool Calypso GVW9959K Top Load Washer

1 Answer

Calypso Washer, seems unable to turn drum or agitate


I haven't had the problem with the washer tearing up my clothes as of yet but I have with the c1 error code. According the the manual there are three possibilities. 1- Bad drive motor 2- Bad thermal protector ( solution to fix replace the drive motor) 3- Bad motor control board. The last one was what needed to be replaced in mine.

Feb 08, 2008 | Whirlpool Calypso GVW9959K Top Load Washer

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