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I downloaded the new version of ITunes. I have an external hardrive (Seagate Brand )where the songs were stored and now it is saying it can not locate any of the songs. I have tried to find the file with the songs but no luck!

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Seems like the update when you updated it changed the actual location where it looks for your music. To get all of your songs to match the library click on the advanced menu and select consolidate library. The reason for the black tab is you have mp3's in multiple spots (external drives or different folders) that haven't been added to your main library. If you always want to add songs automatically to your library, go to itunes preferences>advanced and check the Copy files to itunes Music folder when adding to library.

Posted on Jul 08, 2010

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Posted on Jan 02, 2017

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Use iPod shuffle to:
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Itunes messed up my external hardrive


I doubt that iTunes really moved/reorganized files on your computer.

iTunest may have created its own "Table Of Contents", presenting a "view" of all your files.

Open "My Computer" and open your external hard-drive.
The files should be in "your" order.

Open "My Documents". Open "My Music".
The files should be in "your" order.


If iTunes really did "reorganize" your files, there's no way to "go back", because "Windows System Restore" does not automatically created time-stamped backups of your 'My Documents' folder (nor of any external disk-drive -- where would it put that much data???).


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See: http://www.fixya.com/PostAnswer.aspx?thid=3781106&prdid=512305

for a "duplicate" question.

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The external hard drive will have a different drive letter than the default hard disk (C:). So in iTunes, you need to configure a different location to store your songs.
Just open My Computer and you should see the new drive letter.
Alternatively, you can move other files from the C: drive to the new external drive.

For further troubleshooting see here:
http://www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting

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Uninstall the ols version and install the new version....

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It could be that the PCB or the connection within the external casing has a problem.

Try disassembling it and putting the Hard Disk into another external case to see if the disk is okay, if it is then viola! you have your data back.

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It is a plug and play..nut you may need some of these tools..

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Here is the link to the Seagate's utility tools: http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=Downloads&vgnextoid=51e092db8a13d010VgnVCM100000dd04090aRCRD The links that you are looking for are DiscWizard and SeaTools. And if you have just lost it, here is a recovery program that you can use: http://www.download.com/VirtualLab/3000-2248_4-10642058.html

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