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Loss of touch screen function on Imate 810F

I have a fairly new Imate 810f smartphone. I had some problems with a faulty charging cable which caused the unit to only partialy charge. Then the touch funtion of the screen stopped working. I have carried out a hard reboot but the touch function still does not work leaving me at the green windows message :Tap the screen to set up your Windows Mobile based device''
I would like to remove and refit the battery but do not know how to open the case.
Any help gratefully recieved.

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  • Guy Davies Jul 07, 2010

    Thanks I have opened the phone, the battery appears to be contained in a metalic envelope which seems adhered to the phone chassis. there are three wires exiting the battery but they are very short and appear to be soldered to the circuit board.
    Can the battery be lifted off the chassis? it seems very well fixed. How would you disconnect/reconnect the battery?


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How yo perform the hard reset? the rear button is just a soft reset.
Well, you can open it removing the 6 gray ruber cap covering the bolts in the back cover. Under those caps you ll find 6 star bolt heads covered with a white seals, remove the seal, unscrew the bolts an open the phone inserting in the line your thumb nail or similar tool.
you ll find the battery attached with 3 wires. this connect and reconect it.

Posted on Jul 07, 2010

Testimonial: "Helpful information thanks! Have now opened the phone without damage just need to work out how to remove the battery which appears to be glued down"

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