Question about KitchenAid KBFS25EV Bottom Freezer French Door Refrigerator

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Water was pooling on the floor near the wheels and there is a layer of ice on the bottom of the freezer. What is the issue? It is a KitchenAid KBFS25EWMS.

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6ya6ya
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Posted on Jan 02, 2017

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machinetech7
  • 1344 Answers

SOURCE: 15 month old Kitchenaid french door refrigerator - water pooling and freezing on the bottom of tthe freezer. Seems like the grids on back wall may be the culprit, as after ice is removed they seem to

more than likely you have a clogged drain. This occurs when the machine goes into defrost and the melted ice somehow is prevented from draining and therefor refreezing and blocking the drain for the next defrost cycle. Over time it gradually builds and starts voer a larger area. Being you have a top mount refrigerator(freezer on top) there are air ways that connect the freezer to the fridege, which is how its cooled. The best way to resolve this is to unplug the machine for atleast 24-48 hours to let all ice melt
If thats not an option that you want to use the actual repair method would be to 1) unplug the machine 2) empty everything out of the freezer so you'll have room to work 3) take all the shelving and baskets out 4) locate the screws on the rear wall inside the freezer and remove them 5) take the back panel off exposing the evaporator coils ( the aluminum ) 6) directly below the coils is a trough of sorts and the drain is usually in the middle and runs out the bottom, remove the ice by carefully chipping it out or by using a hair dryer or hot water. 7) once all the ice is gone, the drain is visible and water can flow smnoothly down the drain dry the area and reassemble.
Note that on your machine you should pull the machine away from the wall so you can get behind it and remove the lower panel. Locate the drain tube that runs from the freezer, usually a black or white tube, and at the end verify it there is a rubber piece that looks like a duck bill of you will. If it is there, grab said piece and remove it from the drain line. This is the cause of the water not draining out of the freezer

Posted on Jun 20, 2012

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  • 1 Answer

SOURCE: ice collects in bottom of freezer

ive just actually just fixed our fridge freezer, pull all draws out take out two screw on back panel then remove then pull out the other panel with fan connected.
At the bottom under the coil you will see a shelf all this will be ice pour boiling water on ice and remove when it starts breaking up, you will then see a small hole on the left of the shelf pour hot water down every minute or so and if you have a syringe take excess water out before pouring more boiling water down after a while the hole will a clear up and the ice gone.

Posted on Mar 13, 2009

catriver
  • 878 Answers

SOURCE: Icemaker issue: cubes melting at the bottom causing water leak out the front

J, sounds like your dispensor flapper is not closing properly and you are drawing warm air up into the ice bucket. This model had an issue where the flapper pin holder was part of the housing and would break off. They have a kit now that fixes that problem. The only other thing it could be would be low freezer temps or it's staying in defrost too long. With out being there, I would start with the dispensor flapper. Check it out and post back.. Catriver.

Posted on Apr 22, 2007

  • 1314 Answers

SOURCE: Layer of ice in freezer.

a frozen defrost drain pull the back panel in the freezer section see if the drain hole is stopped up after clearing the ice

Posted on Mar 03, 2008

  • 1 Answer

SOURCE: water leaking inside of refrigerator from freezer

The defrost drain is frozen, you need to take the cover off inside the freezer and there will be a drain hole probably coverd with ice, you will need to pop most of the ice out first then I use a turkey baster and a tub of hot water. Squirt the hot water in the hole over and over again untill it drains. Then just wipe everything down. Problem solved.

Posted on Mar 18, 2008

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Bottom of freezer has a layer of ice, that returns after removal, no aparent drain or leak


there is a drain hole in the bottom of freezer near back wall if its a side by side. take out bottom crisper drawer to locate drain. than take hot water in a turkey baster and run hot water doen drain hole to unstop drain.

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Normally I would agree a water line is the issue however on this particular fridge this is not the case. If you open the freezer door, notice the placement of your hand. Unless it is dead center of the handle this is the cause of the problem and what I believe is a major design flaw. Depending if left or right handed, every time the door is opened the metal tracks that hold the door are being bent. If you remove the bottom freezer basket you will notice the back support bar that is attached to the metal rails is not longer straight.What ends up happening is, certain times when the door is pushed closed it seals completely and other times it does not. The times it does not, there is inch gap between the rubber seal on the door and the fridge itself(left or right side). The freezer warms up and items start to melt. As the cycle of freeze and thaw continues you end up with the entire basin full of ice. Eventually when the door does not shut properly and the ice melts it has nowhere to go expect your floor. This is why sometime you will have a pool of water and sometimes you won't but it always leak from a corner. Learned this first hand and ending up ruining 30sq of hardwood floor

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Your defrost drain is most likely blocked with ice or sludge. Now when your refrigerator goes into defrost it pours into base of freezer or just anywhere it can to pool up. Click Here=> Leaking Refigerators, just what may be happening Click here also=> Leaking Refrigerator's? Please let me know if you still have questions, Thanks, Sea Breeze

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your refrig. goes through a periodic defrost cycle whereby this water is produced. It is supposed to travel down to the evaporation pan near the floor of the frig. Your evaportation pan may be clogged, remove the front lower panel and get a flashlight and examine it., or the tube leading from the freezer floor may be clogged or have ice it it. Check that out and if the opening of the tube has ice in it, melt it with a hair blow dryer

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Your drain plug within the evap area of the freezer is frozen, turn frig off, let sit for day or two with doors open. Once all ice has melted then take rear freezer evap cover off and pour water into try and make sure it drains, if not then unplug drain. This is usually caused by a defrost heater bad or unit not going into defrost when it's supposed to, may be main board.

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1 Answer

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Find the drain line from the freezer to the evaporation pan near the motor. Often the line is visible on the back of the fridge. That line is plugged either with food residue or the collection point in the freezer is solid ice. The self defrost feature melts the frost and drains it to the evap pan. If you remove the floor from the freezer area, you will see the collection point. When the line gets plugged with food, no water drains and then freezes to block the line even worse. So, if there is ice at the collection point, remove it somehow, maybe a hair dryer, and then clear the line by blowing compressed air from the bottom of the drain hose through to the collection point.

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either you ice maker is overflowing,(not likely but possible) or you have a clog in your drain behind hte rear cover, not allowing defrost water to drain away in to the pan under refrig instead flowing to bottom of freezer area. rempove the rear cover and thawe all ice, especially near the middle of hte aluminum oan yull find a clogged/frozen drain tube

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1 Answer

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I replaced my "entire" ice cube maker (tube,hoses,water pump, ice maker) and it still pooled water at the bottom. I removed the back panel in the freezer and noticed the ciols go through a defrost cycle and water forms in tray under coils. I removed the lower panel on rear of fridge -and found a drain hose near the water solenoid/pump. I blew compressed air into the hose and hopefully unblocked it so it can drain into the pan not the freezer.

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