Question about KitchenAid KBFS25EV Bottom Freezer French Door Refrigerator
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Posted on Jan 02, 2017
SOURCE: 15 month old Kitchenaid french door refrigerator - water pooling and freezing on the bottom of tthe freezer. Seems like the grids on back wall may be the culprit, as after ice is removed they seem to
more than likely you have a clogged drain. This occurs when the machine goes into defrost and the melted ice somehow is prevented from draining and therefor refreezing and blocking the drain for the next defrost cycle. Over time it gradually builds and starts voer a larger area. Being you have a top mount refrigerator(freezer on top) there are air ways that connect the freezer to the fridege, which is how its cooled. The best way to resolve this is to unplug the machine for atleast 24-48 hours to let all ice melt
If thats not an option that you want to use the actual repair method would be to 1) unplug the machine 2) empty everything out of the freezer so you'll have room to work 3) take all the shelving and baskets out 4) locate the screws on the rear wall inside the freezer and remove them 5) take the back panel off exposing the evaporator coils ( the aluminum ) 6) directly below the coils is a trough of sorts and the drain is usually in the middle and runs out the bottom, remove the ice by carefully chipping it out or by using a hair dryer or hot water. 7) once all the ice is gone, the drain is visible and water can flow smnoothly down the drain dry the area and reassemble.
Note that on your machine you should pull the machine away from the wall so you can get behind it and remove the lower panel. Locate the drain tube that runs from the freezer, usually a black or white tube, and at the end verify it there is a rubber piece that looks like a duck bill of you will. If it is there, grab said piece and remove it from the drain line. This is the cause of the water not draining out of the freezer
Posted on Jun 20, 2012
ive just actually just fixed our fridge freezer, pull all draws out take out two screw on back panel then remove then pull out the other panel with fan connected.
At the bottom under the coil you will see a shelf all this will be ice pour boiling water on ice and remove when it starts breaking up, you will then see a small hole on the left of the shelf pour hot water down every minute or so and if you have a syringe take excess water out before pouring more boiling water down after a while the hole will a clear up and the ice gone.
Posted on Mar 13, 2009
J, sounds like your dispensor flapper is not closing properly and you are drawing warm air up into the ice bucket. This model had an issue where the flapper pin holder was part of the housing and would break off. They have a kit now that fixes that problem. The only other thing it could be would be low freezer temps or it's staying in defrost too long. With out being there, I would start with the dispensor flapper. Check it out and post back.. Catriver.
Posted on Apr 22, 2007
The defrost drain is frozen, you need to take the cover off inside the freezer and there will be a drain hole probably coverd with ice, you will need to pop most of the ice out first then I use a turkey baster and a tub of hot water. Squirt the hot water in the hole over and over again untill it drains. Then just wipe everything down. Problem solved.
Posted on Mar 18, 2008
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