Question about HP Compaq Presario F730US Notebook

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My screen went out on my presario F730us

I was on the internet last night, and the screen went out. I did a hard reboot and nada, Let it cool down, started it again, nada. I am almost sure i need to take out the hard drive, restart, shut down and replace or the bulb is out. but before I open it up I wanted to make sure this was a good practice. Any Help?

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When I was reading my email, suddenly my screen turned black, any never come back since then.
I can't solve your problem but telling you what I did to my computer. I followed HP trouble shooting add external monitor (certainly it is alive) but didn't change at all.
I disassembled the broken one and found out :
I couldn't remove two screws securing the wireless card.
I found a 2-thin-wires(black, red) link between top cover and bottom (mother board on it) which didn't mention anywhere and seems can't disconnect.
And there is a cable original didn't properly connect (beside the phone jack#2), I adjust it.
right now, I am highly suspect the computer store (Micro Center or Fry's) sold the 2nd hand notebook instead of original to us. in the mother board I also saw at least 4/5 places have replace-paper mark there.
I would try to bring broken one back to the store we bought and see what they say.
I knew it won't work neither HP nor the store care about, right now MONEY is the only thing they want. I did contact HP manager-Ana, she only passioned about whether we would pay $390 to send it back and repair. After I emailed her what our experiences including we found while disaasemble, she never response.

Posted on Sep 14, 2010

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