Question about Maxtor One Touch III 500GB FireWire/USB2.0 External w/16M buffer Retail ****... 500 GB USB 2.0 Hard Drive

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I am having a problem with my drive asking to reformat.

I am having a problem with my drive. This has never happened to me before. I have a lot of information on my drive that I would like not to loose. My external drive is asking me to reformat. This happened after it was unplugged after it was safely removed from my wifes computer. At the time this occured, she was running XP Pro and I was running Windows 7. Is there a way to save my data without a reformat? Any help is greatly appreciated.

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Posted on Jan 02, 2017

  • 136 Answers

SOURCE: Maxtor One Touch

The harddrive itself has gone bad, only solution would be to replace the HDD inside the enclosure :-( sorry.

Posted on Sep 15, 2007

  • 859 Answers

SOURCE: Computer does not recognize Maxtor OneTouch


Sounds like you need to remove the cable, uninstall the software, Restart, and then shut down. Now, from a cold power off power on. I know this seems tedious, but it has to do with the Last Known Good Recovery File and what is in Device Manger.

Now reinstall the software and if the software should call for you to "now" connect the USB cable, do so only when prompted or when the installer is done. Re: the latter, attach the cable. Windows ill say it discovered new hardware, point windows to your CD drive where the installer disk is located and allow Windows to locate the software.

Shut down and restart and your drive should be recognized now when you have a desktop. If not, post this back using the comment box below.

When replying to mine or anyone else's reply please address us in your reply, such as Worldvet: that doesn't make sense, please explain. And so on and so forth. This allow US to track what you've tried and from whom you were provided the solution.

Thank you for you indulgence on this. And, please be aware that, we all here want to see you fixed up and on your way. We all have a pretty good track record. However, there are times when a repair from a warranty service center is the only solution. However, I'm certain we all can get you taken care of and thanks for using Fix Ya.


Posted on Aug 06, 2008

SOURCE: Maxtor External Hard Drive not recognized

you can find a program on the maxtor/seagate site maybe you can fix this with that..

Gr Rich

Posted on Jan 08, 2009

  • 13433 Answers

SOURCE: pc does not recognize slave drive

Look into the computer bios / setup and see if the drive is detected there.

to get into the bios or setup press the button indicated on the screen right when you turn the computer on, it can be either F1 F2, f10, del, space, esc depends. it should say on the screen.

Posted on May 21, 2009

  • 13 Answers

SOURCE: external maxtor isn't recognized on XP

Since you have important files on this drive, do not waste a lot of time with troubleshooting. If your drive is about to go out, you can put it over the edge that way and kill it.

Just to be sure, I would plug the drive into 1 other computer just to make sure. If you get the same thing, the problem is definently with the Hard Drive.

If this is the situation, I would take off the outer case to reveal the regular hard drive inside. You can hook this hard drive up to your computer as a slave and copy the files off. If your computer will not read the drive as a slave, and you have double checked the jumper settings and cable can try a program like "Get Data Back" to try and recover data off the bad/corrupted hard drive.

Posted on Jun 02, 2010

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