Question about Sharp MX-2700N Color Copier
Hi, I am trying to scan some documents and then send them by email to myself from the Sharp machine….However, I am currently getting the following error message:
‘’Selected servers are not found. Contact your network administrator’’
Can you advise how this can be resolved?
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Posted on Jan 02, 2017
SOURCE: Network Error on display
If you’re getting this on both machines, it is your network...
There a few possibilities...
1. SMTP / DNS Info. Is that correct? Your It can help with this?
go to the Nic page of the machine (IP Address in win explorer) , go to admin page, which the pass word should be sharp , look for the network settings. look at both the smtp info and the gateway and dns info.. Verify that it is correct.
2. Have you changed your Internet Service Provider?
For example, Comcast is making a habit of blocking port 25. Embarq DNS information is a mess, their mail relay is a real hassle.
3. E Mail server information changed? Does your server require authentication, is the Time out set correctly?
Posting the correct codes really help in resolving these issues
Below are a few of the codes...
CE 01 The network card is not installed or broken
CE 02 the specified mail server is server is not found.
CE 03 The specified server suspends response during Transmission of images.
Posted on Oct 23, 2008
In order to scan you need your smtp server adress and dns server address.You also need a valid e-mail address.In command prompt type ipconfig /all and find the details there
Posted on Jun 26, 2009
SOURCE: Server unavailable error
Ah, the dreaded CE-00 and CE-02. This is a networking problem!!
It means the IP address stored in the copier for the computer you're trying to scan to is old and stale!!! That workstation got its IP refreshed by DHCP and your copier has been left in the dust!
To refresh the workstation's scan profile information in the copier either:
1) Reboot the workstation, or
2) Find the Network Scanner Tool icon in your tray, right-click on it, find Automatic Profile Update, and click on Update Now.
Also check the webpage and make sure that if you're using DNS for name resolution that you have the correct and working DNS IP's!!
Posted on Jul 09, 2009
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