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Have to hit the 'Online' button for print job to print

Everytime we send a print job to the printer we have to hit the 'Online' button on the printer in order for the job to print. Is there a setting we need to look at?

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Hi all~ my zebra printer print blank non-stop everytime power on printer. we need send jobs first just can power on printer to stop printing blank non-stop.


When you power that printer on it will automatically calibrate which can kick out up to 6 feet(2 meters) of blank labels. After that is done if you have an issue it should display an error.

Sep 29, 2015 | Zebra 203DPI Printer

1 Answer

Please give me detail instructions, step by step because not very computer literate to solve printer problem. Flashing green "PC Load A4" causing printer not to print. Thanks CK


What this means is that the print job you sent to the printer is formatted for and designated as being ready for printing on A4-sized paper, which is a European size that is 210 millimeters wide by 297 millimeters tall. This is close to what Americans will refer to as letter size as that standard is 8.5 inches by 11 inches while A4 is 8.27 by 11.7. If you have standard letter-size paper loaded into the printer and you want to print on such paper, then you need to go into whatever program you are using to write the document (for example, Microsoft Word, Corel WordPerfect, etc.) and set the option in the Print... dialog window to print on Letter rather than A4. You also need to cancel the print job currently in the printer. This is done by holding the Shift key on the top of the printer and pressing the button that says "Reset" underneath it in purplish-red. This will flush the memory of the printer and make it ready for the next print job. As it's been a few years since I last worked on one of these printers, I cannot remember if you also need to hit the Online button first (so that it is offline, indicated by the light being turned off on said button) before you can reset the printer but if so, then just hit that button, reset the printer, and then hit the Online button again to bring it online.

This should take care of the problem for you. If you have any other questions about this issue or other concerns about your Laserjet 4 series printer, feel free to drop me an email. You can find me at Best Deal Computers as I am the owner. :-)

Mar 15, 2015 | HP LaserJet 4 plus Printer

1 Answer

I have an hp 1210 all in one printer. It has been working beautifully but lately when attempting a print job the printer starts as usual, with the usual noises, THEN a red E appears. We found that if we...


My suggestion is to do overhaul entire printer will resolce the issue, especially service station needs to be cleaned, all sensors line paper,disc encoder & carriage encoder.

Sep 26, 2011 | HP PSC 1210 All-In-One InkJet Printer

4 Answers

Printer is offline. how do I get it online?


Once you have added either a USB or networked printer to your PC or Mac computer, you can begin sending documents to print. However, on occasion, a print command will create an error on the printer and take it offline, which will prevent all future jobs from printing. To resolve this issue, you will need to change your printer settings from offline to online.
    PC Instructions - Open the Start menu and click on the "Printers and Faxes" icon. This will open a window with a list of the printers currently set up on your computer. - Double-click on the icon of the printer you want to change to online. A pop-up window detailing all current print jobs will open. - Go to Printer in the menu bar of the pop-up window and uncheck "Use Printer Offline." This action will change the printer from offline to online. Mac Instructions - Open System Preferences by clicking on the icon in the Dock. - Go to the Print & Fax control panel under the Hardware category. - Select the printer you want to take online from the list on the left side of the screen. Then click on the "Open Print Queue" button. - Click on the "Resume Printer" button at the top of the queue window to change the printer from offline to online.

Feb 28, 2011 | HP Office Equipment & Supplies

1 Answer

It says an error has occured in the configuraion and I need to fix the problem and start again. I do not know how to find out what the error is so I can fix it. This error box opens up when I hit the...


The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

Oct 26, 2010 | HP LaserJet 1020 Printer

1 Answer

System restarts after printing a job


How are you sending the "Print" order ?

Try Control + P then hit enter

May 28, 2008 | Brother HL-2040 Laser Printer

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