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Lexmark X5150 printer (serial #10450991811): Error message reads "color cartridge missing." It is not. With the last cartridge, printing was light and scattered; could not print anything in color. Replaced with a new cartridge and we now get the error message. Please advise. Thank you.

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Went to online chat with Lexmark. FREE.

They offered to replace cartridges as they felt the ink was dried out in one, and the ink jets in the other were damaged.


Posted on Apr 19, 2008

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1 Answer

Cartridge Error message on our Lexmark X5150


The Lexmark machines are designed to kick out anything it suspects may be refilled. If your old cartridge has bad print nozzles this may be tripping the error. Printers are typically for sensitive with their color cartridges anyway because the manufacturers make more money on the color ones. You can try looking around the settings on the machine and in the printer preferences to see if you can tell it to ignore the ink levels and see if you can continue to print.

Dec 19, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Color cartridge missing


You may want to remove the power brick at the back of your printer, wait a few seconds and reinsert back. Then try the steps listed in the user guide to install new carts, page 42.

http://www.lexmark.com/publications/pdfs/x5150/eng/ug.pdf

Jun 01, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Message says color cartridge is missing


I would like to inform you that Lexmark does not support refilled cartridges and it may void your printer warranty. Please use Original Lexmark Cartridges.

Apr 08, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Have put in a new colour cartridge but the note on the printer comes up error 50C


Cartridge Error 50C
Your print cartridge has shorted.
  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)

Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)


Cartridge Error
Complete the following instructions:
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Mar 03, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Hardware error o504


It shows color cartridge is missing because either the cartridge is not well placed or it is not there.

When you try to run the Clean option from the Ink Cartridge menu, the following message may appear: Hardware Error 0504.

To resolve this issue:
  1. Take both cartridges out of the printer.
  2. Switch off the printer using the power button.
  3. Disconnect the power cable from the back of the Lexmark X5150.
  4. Leave the power cable disconnected for 30 seconds.
  5. Reconnect the power cable and switch the printer on again.
  6. Reinstall the cartridges. (Follow the instructions on the LCD screen or refer to the following document: How to Install the Cartridges in the Lexmark X5150)

Jan 11, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Error 50


Is that an error code "Cartridge Error 50C" ? If so, see below....

Cartridge Error 50C: Your print cartridge has shorted.
1. Power off your All-in-One and unplug it.
2. Plug in your All-in-One again and turn it on.
3. Uninstall and then reinstall your cartridges.
4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing - The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing - The color cartridge is not installed (Install cartridge PN 83)

Cartridge Error: Complete the following instructions:
1. Power off your All-in-One.
2. Use both hands to lift up the scanner unit until the scanner support holds it open.
3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
4. Remove the color print cartridge.
5. Lower the scanner unit until it is completely closed.
6. If the error message reappears, replace the black print cartridge with a new print cartridge.
If it does not repeat steps 1-3 and then go to step 7.
7. Reinstall the color cartridge and remove the black print cartridge.
8. Lower the scanner unit until it is completely closed.
9. If the error message occurs again, replace the color cartridge.
10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
11. Lower the scanner unit until it is completely closed.
12. If you receive the error message again, replace both cartridges.

Nov 22, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

LEXMARK X5150 CARTRIDGE ERROR


Try this --
Cartridge Error 50C
Your print cartridge has shorted.

  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
Cartridge Error
Complete the following instructions:
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges

Nov 18, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Error code 50c


Cartridge Error 50C
Your print cartridge has shorted.
  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.If this does not resolve the issue then try the next steps.
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

May 26, 2008 | Lexmark X5150 All-In-One InkJet Printer

4 Answers

Refilled Cartridge


How can I Reset Memory For Lexmark X4550

Feb 14, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

LEXMARK x5150


I have one of these and it has had similar problems, errors not listed in the manual. I don't use mine much, so I took out the cartridges and cleaned them as well as the contacts and other surfaces. It didn't help. I replaced the black one and it works now. Your printer cartridges only last so long, even if you don't use them they expire and won't work. Once you remove the cellophane covering, they don't have a long life. Your printer will work without the color cartridge by the way. When the "no color cartridge" error appears, just click continue and it will print in black and white. Don't know if this helps, since your post is older, but I hope it does!!

Apr 13, 2007 | Lexmark X5150 All-In-One InkJet Printer

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