Question about HP Photosmart C5180 All-In-One InkJet Printer

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Hp 5180 ink shows empty and won't print but new cartridges were inctalled.

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I don't know whether you received any notations besides low ink levels. I found that when my printer wouldn't print, someone suggested resetting it. I don't remember just how I did this, but you might look into this. I thought I would need to buy a new printer because it said I had a fatal error. Apparantly, if the ink levels are left low for too long, the printer has problems.

Posted on Aug 13, 2010

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Posted on Jan 02, 2017

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many times the ink gauge is not true, if u wanna see the actual level of ink, try to print the self test page..........

regards,  raj_p5983

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New Ink cartridges registering as empty ...


Is it an HP printer? We had the same problem at work with print cartridges purchased at Staples. They have a major quality control problem. Your new print cartridge may be empty or dried out (died on the shelf). It's my problem at work, as I have over 80 HP deskjets, and Purchasing still insists on buying the Staples cartridges rather than the HP.

Sometimes if you shake a print cartridge really hard it may correct the problem. However, I would buy or borrow a black HP print cartridge and try it out in your printer. Works almost every time on the job. Good luck.


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1 Answer

How do I reset the ink levels?


We have an issue of missing or replace yellow cartridge. Please feel free to contact the HP support for replacement of the printer, if the printer is in warranty status. HP would replace the printer.

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