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My kensington optical2.0 wireless mouse will not work on my toshiba sattelite 300 series vista home premium after downloading driver

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  • trauts Apr 18, 2008

    thanks gr8solver but i failed to add that i am a complete beginner and don't know how to execute the proposed solution.i am very grateful for your help and will now go and learn how to do it.

  • Amit Bhasin May 11, 2010

    Is the laptop detecting the device. and looking for the driver.

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Please follow the follwing steps:

1. remove the device from the computer.

2.remove unkown devices from the compter. follow steps.
a) select the compter icon on the desktop and right click and select manage.
b) select device manager.
c) look for heading usb devices or unkown devices. if there are unkown devices in your compter that selection tree would be open. just select select the unkown devices and click delete. confirm the same.

3) post deleting all unkown devices, reboot your laptop.
now keep the driver disk handy which came along with the mouse or the driver you have downloaded., preferablly install the driver if its an executable file before connecting the device, other wise save the file to your desktop and ensure the driver is not in a zip or a rar archive, please extract the same.

4) connect the device, the compter would search the driver, failing to find the driver compter would ask for the options. select that you have the disk under advanced option. select the driver you have download and it would show you the device and please continue the installation with the same driver.

You are done... your device would work then.

Posted on Apr 18, 2008

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