Question about Maytag Neptune MAH5500B Front Load Washer
Why does the lights keeps blinking on my maytag neptune washing machine
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Posted on Jan 02, 2017
Open the soap dispenser. Look down in front of the fabric softener dish.
You should see a yellowy-green plastic cord (like weed-whacker line). Pull it.
The door should open.
If you don't see the cord, remove the four screws that hold the dispenser lid in place to find it. Just don't lose it when you put the cover back on.
Posted on Apr 16, 2009
The Service Manual for reference. Sears Parts Direct for reference.
I have tried to work with a few folks on this issue never received feed back to resolution see this post. I feel the issue is caused by one of three possible issues.
A stuck key issue/defective Spin Cycle key making constant contact forcing the Key/LED to cycle thru the Spin Cycle settings. Under normal conditions if you press and hold the Spin Select key it will cycle thru the settings, yours has a mind of its own (defective issue).
A false signal from the Control Board for the Spin Cycle.
A corrosion path issue at the Membrane Pad ribbon cable socket connection between pins 5 and 4. See page 20 of the SM button functionality “Spin” key.
Try to verify that the spin cycle membrane key is not stuck/defective signaling the Control Board to cycle thru the spin settings. I have not experienced this issue but let’s try the Membrane Pad Test to get a start point. See the Service Manual page 15, I have modified the process to make it a bit more understandable at least for me. Make sure the two digit display is not On or Lite.
Press the off button first so there is nothing displayed in the Two Digit display of your FAV6800AW.
Now Enter / Exit Service Mode
To enter Service Mode press the Enviro Plus and Spin Only keys for three seconds or until the control beeps. While in Service Mode, pressing the Presoak key will start a membrane switch check that verifies switch operation.
All the LEDs (except Presoak ) can be toggled or slewed by pressing the key associated with the LED or set of LEDs. Do not press the Presoak again during this test.
Press each key once and only once including the Signal Key the on side and the off side, also the UP and Down Arrow key of the LED display. All keys (including the OFF button) must be pressed within 5 minutes for this test to pass. “PA” will be displayed for five (5) seconds once all keys have been pressed and the test is completed (more like PA will be displayed for only a few seconds on my FAV6800AW). Following 10 seconds of inactivity at any point, this test will exit without any display. Let us know the results.
See my additional comment this board has message limit issues.
Posted on Sep 17, 2009
Hi from retired Englishman in SW France,
Sorry- try this first (I do not have your model's fault code list)
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Following are my complete and hopefully 'coverall' pre-typed guidance notes for checking both the drain motor filter and the drain motor ;-0)
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
Posted on Sep 19, 2011
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