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Outlook Express refuses to send my e mails. Tells me that my address is not authenticated. the server error it gives is 530 and error number is 01800CC78

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Is this a new problem with old account setups? or is this a new problem with a new account setups? What is the operating system installed on your computer? Which Outlook are you using? or is it just Outlook Express?
All these questions should be answered, otherwise i'll give your solutions like a story, so you'd be annoyed.

There are several reasons but please try this simple trick before you take any other actions.
Open the outlook, click "Tools" on the Menu, then "Account Settings" > "More Settings" and locate "My outgoing Server SMTP requires Authentication" Options and select or deselect it. Save the settings and try sending a mail again.

If this doesn't help, then try the next method;
Open Outlook go to > Tools > Accounts > Server > Advanced, and change the SMTP port from 25 to 587, "Apply" then "Ok" and restart the outlook.


If the problem persists, let me know with the answers to my above questions; I can assist you fix this problem.

Good luck

Thanks for using FixYa.

Posted on Jul 07, 2010

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The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was 'fkb@ameritech.net'. Subject '', Account: 'pop.attyahoo.com', Server:...


One problem is that the incoming (POP) mail server shown in the error message appears to be incorrect. The server address should be "pop.att.yahoo.com" (with a period between "att" and "yahoo"). The incorrect mail server address may interfere with authentication of the sender's email address, which is needed before the outgoing message is sent.

The "530 authentication" message indicates your outgoing (SMTP) server likely requires "server authentication". Also, the "Port 25" message indicates your email program is currently trying to send via Port 25, with no SSL; but Ameritech/Yahoo accounts appears to use Port 465 with SSL enabled.

See more on sever settings for "ameritech.net" users:
http://www.dslreports.com/faq/5535
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/61941/~/i886---at%26t,-bellsouth,-sbcglobal,-ameritech-email-settings

I would suggest you check the settings for your Ameritech email account in your email program. You may need to correct several settings. The steps to access account settings are somewhat different for various email programs (Outlook, Windows Live Mail, Thunderbird, etc.). You should be able to find guidance in the "help" section of your email program.

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I can recieve an E Mail But can not send one


Which is ur e-mail client i.e. r u using outlook express or windows mail or windows live mail in order to send & receive emails from ur e-mail Id????
If yes then i think u might not have set the correct address of the SMTP server of ur mail client while configuring windows mail or outlook express or windows live mail on ur notebook-->SMTP server enables u to send e-mails-->anyways follow these steps to set the correct SMTP server address:
open the outlook express or windows mail or windows live mail-->Click on 'tools' option-->then click on the option 'accounts'-->a window will open with a list of accounts or only one account depending on the number of accounts u have configured with outlook express-->select the account from which u can receive mail but cant send one-->if u r not sure which account it is then most likely it would be the default one-->After selecting the particular account click on 'properties'-->properties window will open up-->select the 'servers' tab-->under 'server information' u will find 'outgoing mail(SMTP)'-->fill the proper address of the SMTP-->u will find the proper address of the SMTP server thru google also ensure that u have selected the 'My server requires authentication' checkbox on the 'servers' tab itself-->if u r using gmail then search for the SMTP address of gmail in google & same for the others also such as yahoo, rediff etc.

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Trying to setup Microsoft Office Outlook getting error 530 Send test e-mail message: Cannot send the message. Verify the e-mail address in your account properties. The server responded: 530 authentication...


the problem should get solved by going to your email account settings (Tools > Account Settings > More Settings), and checking the "My outgoing server (SMTP) requires authentication" option.

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Server Error 553, ErrorNumber 0x800CCC78


(Outlook Express) Email is not configured to relay mail to address
Try this settings:

Outlook Express
  1. Click Tools then Accounts
  2. Click Mail
  3. Click Properties
  4. Click Servers
  5. In the Account Name field, it should be the first part of your email address (probably it's like this already).
  6. Put a checkmark by My Server Requires Authentication at the bottom of the page.
  7. Click Settings
  8. Select Log on Using
    • Type Account Name (which will be your full email address)
    • Type Password (which will be your email address password)
  9. Click Apply
  10. Click OK
  11. Click Close
This should fix the Outlook Express to send email, close Outlook Express and re-open it to start sending mail.

Microsoft Outlook
  1. Click Tools then Email Accounts (Accounts and Services on older versions of Outlook)
  2. Click View and Change and Click Next (skip if it opens up to the account screen)
  3. Click Change or Properties of your Email Account
  4. Click More Settings
  5. Click Outgoing Server
  6. Check My Server Uses Authentication
  7. Select Log on Using
    • Type Account Name (which will be your full email address)
    • Type Password (which will be your email address password)
  8. Click OK
  9. Click Next
  10. Click Finish

This should fix the Outlook to send email. Close Outlook and re-open it to start sending mail.

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1 Answer

Outlook express


0x800CCC78 SMTP_REJECTED_SENDER Unknown sender. This is caused by having the incorrect e-mail address in the Reply-To field.

You may have to authenticate in outlook express by putting in the SMTP server name of your internet provider instead of yahoo
for example
Incoming = smtp.mail.yahoo.com
Outgoing = smtp.yourISPservername
Some isp's will not let you send out with a different smtp server than theirs.
It's why you can receive but not send.

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Message could not be sent. Server rejected sender's email address


the message could not be sent because it rejected as the sender

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