Question about Kenmore 4.5 cu. ft. Oasis Canyon Top Load Washer
We have a Kenmore Oasis HE washer. Yesterday it stopped working properly... we've unplugged it and tried to restart.
It is filled with water and won't spin (although a manual check of the drum shows that it will spin freely) and it won't drain any water. It makes a sort of griding noise instead of draining.
I had the exact same problem last night.
Here is what I did and it fixed it with NO PARTS or SERVICE CALL.
First, I took the drain hose and Blew through it with my mouth... I got air bubbles to come up in the wash bason, this told me the drain pump and hoses were not "Clogged"..
Next I took a shop vac and a 5 gallon bucket and used the vac to **** on the drain hose to start a siphon into the bucket...worked like a champ... I had it drained in less than 3 mins....
I Took the back cover off and then the drain pump off and took the 4-5 screws out of the mounting bracket and took the pump cover off.
What i found when I did this was that there was a VERY SMALL FLAT ROCK stuck between the impellor and the pump casing.
WIth a small screw driver I flicked out the rock and the impellor was free again... HOWEVER, When you do this, the impellor will turn half way and stop... half way and stop, half way and stop...etc.........IT WILL NOT SPIN FREELY like a top. When the motor is still attached to the pump, the armiture in the motor still gives reisitance to the impellor...This I PRESUME this to be normal..
I ended up putting it ALL back together except the back cover to test it...I turned it to a wash cycle and let it run for a few mins. Then i hit stop twice to cancel that wash request. Then i started a second wash cycle and the drain pump kicked right on to drain the water left in the basin from the first test wash..... So far she's purring like a kitten..... Fingers Crossed of course...
Posted on May 18, 2008
If the grinding noise is comeing from the bottom it sounds like it has something stuck in the pump or a broken pump impellor. Either way you have to shop vac the water out so you can lean it back to get under for pump acces. You will still have some water in the bottom after vacing it out the top so be ready for a small mess when you pull the pump loose. If something is stuck try pulling it out if it's broke you need a new pump.
Posted on Apr 18, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 04, 2013 | Kenmore Elite Oasis 27052 Top Load Washer
Sep 25, 2010 | Kenmore Oasis HE 27082 Top Load Washer
Sep 25, 2010 | Kenmore Elite Oasis 27052 Top Load Washer
Jun 22, 2010 | Kenmore Elite Oasis 27052 Top Load Washer
Apr 04, 2010 | Kenmore Oasis HE 27082 Top Load Washer
Feb 26, 2010 | Kenmore Elite Oasis 27052 Top Load Washer
Feb 08, 2010 | Kenmore Oasis HE 27082 Top Load Washer
May 03, 2009 | Kenmore Elite Oasis 27052 Top Load Washer
Jan 31, 2009 | Kenmore Elite Oasis 27052 Top Load Washer
Apr 07, 2008 | Kenmore Oasis HE 27082 Top Load Washer
1,966 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: