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Re: dropped external harddrive
If the drive isn't working anymore just RMA (Return to Manufacturer) it. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.
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If it is a new hard drive then it needs to be formatted. You can do this by going into your start menu - control panel - administrative tools - computer management - disc manager. I could be a little off on the wording as I don't have my computer handy, but in the disc management you should be able to right click on the drive in here and choose format. This will format the drive to be used. I hope this helps.
The simpletech 1tb drive's case has issues. I had the same problem. It actually quit while I was running a video off the drive. I replaced the case by removing the harddrive from the one it came in and installing it in another case and now it works again.
The first thing I would try is installing the drivers it came with, but failing that you will need to replace it's case.
It has 4 screws to remove, 2 under the silver warranty voiding tape and 2 visable on the bottom side. Remove them, then use a flat screwdrive to pop the case open (gently). Then remove the harddrive.
You will need a case with SATA data AND power cables for this to work.