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My phone has been showing a white screen for the past 3hours. i can not use it and people can not phone me. i have switched it off and taken the battery out, but the problem still happeneing. need a solution asap. it is the motorola krzr.

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  • Brookehavner Jul 20, 2008

    i took out the battery and when i put it back in, it should a white screen and it said jum error reset and i clicked on the reset button and it shuts off and then does the samething all over again.

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  • 283 Answers

You have to go to the service center and reload your firmware..that's the problem...

Posted on Apr 18, 2008

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