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My samsung dryer starts then has the code he, what does that mean

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Hi


Thanks for using FixYa. Error HE is a heater error, this issue is caused due to invalid heating temperature is running in the dryer. You’ll need to check for restricted vent system and also check thermistor resistance, replace the part that has gone bad. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Jul 07, 2010

  • dpoland736 Jul 07, 2010

    Ok I clean out all vent spaces where lint could build up now the
    drum will not turn at all...

  • Rylee Smith
    Rylee Smith Jul 07, 2010

    As I said check the thermostat and the belt, please check this repair manual for more assistance. Please do accept the solution if the issue is resolved or post a comment for further assistance.


    Thanks
    Rylee

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I have uploaded the manual for this dryer to Fixya.com and the link to same is below. The following error information is on page 26 of the manual. Good luck to you:

INFORMATION CODES

Information codes may be displayed to help you better understand what is occurring with your Dryer.

CODE SYMBOL ( L5 )
MEANING
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SOLUTION
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Please let us know if helpful by clicking the button below, thanks!

http://www.samsung.com/us/support/owners/product/DV328AEW/XAA

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Hello Dan;

My name is Peter. I am a retired field service appliance technician.
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AE= Air Exhaust. There is a hot air distribution manifold in the back of your dryer. This is an elongated cover plate. At the smaller bottom is the blower hot air discharge and at the top is the hot air discharge into the dryer. At the bottom of the manifold is where you are plugged up. This is a common problem for just about all dryers. It is plugged with lint. This is item #17
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25281118-sy2vaml5ip4mff3cv0drpm3g-2-0.png

You may also have a rotary fan wheel that is jammed with lint.
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25281118-sy2vaml5ip4mff3cv0drpm3g-2-3.png

There are also several sensors that may shut your unit down. But for now I would go with a plugged up exhaust manifold.

25281118-sy2vaml5ip4mff3cv0drpm3g-2-15.png 25281118-sy2vaml5ip4mff3cv0drpm3g-2-24.png

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Check for:
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Replace themistor if out of range.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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