Question about Canon (6981A002AA) for imagerunner 2200, 2800, 3300 Print Server

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I'm getting a black line across all my pages when i copy them what can be causing this i even cleaned the rollers and screen...but this did not work

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There might be a problem with the hardware contact the repair personal , your problem is not user serviceable.

Posted on Jul 07, 2010

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Horizontal line on printed page


When you use the flatbed the copy is perfect because the ccd sensor is under the glass cover and obviously is free form dust/ dirt.
On the other hand if you use the feeder the ccd sensor is located in between the roller assembly (not sure exactly for this model).
This means that the page is scanned by the ccd in the feeder, any dirt on the ccd will appear as a black line. I assume that you are feeding papers from the side and not from the top that is why you get a horizontal line.

A quick test to see if the ccd sensor is dirty is to feed the paper from the top side to the feeder. If you get a vertical line it is a proof that your ccd sensor needs to be cleaned.
The worst case is that the sensor in the feeder assembly has a tiny spot that is damaged and it is causing the black line.
So , first try the test, then open the feeder assembly, locate the ccd and clean it. Hope that this helps.

Aug 31, 2016 | Samsung Xpress SL-M2675FN Laser...

Tip

When u print if u r getting the Horizontal or vertical line then follow these...


If the print is a dismal gray rather than a sharp black, you are probably almost out of toner. This can manifest itself evenly across the entire page or in splotches or stripes, depending on the printer.
Sometimes you can wring a little bit more out of a toner cartridge by taking it out and gently shaking it from side to side (never up and down, as toner can spill out). You can also try turning up the printer’s contrast adjustment, if it has such a knob (usually on the back side if it exists). Faded print can also result from a dirty corona wire, because a dirty wire inhibits a full electrical charge from being passed.
If the printouts are consistently varied in density, and you have to frequently remove the toner cartridge and shake it to redistribute the toner inside it, make sure the printer is sitting on an even, flat surface.
Horizontal black lines
A horizontal black line on the printout is probably the result of a dirty or damaged roller. There are lots of rollers in the printer, and you can use the space between the lines on the page to determine which roller is causing the problem. Measure the distance between the errant black lines on the page and then use Table A to determine which part might be causing the problem. Table A
Distance between lines
Faulty part
0.5”
Registration assembly
1.5”
Upper registration roller
1.75”
Lower registration roller
2.0”
Toner cartridge developer roller
2.56”
Lower fusing assembly roller
3.16”
Upper fusing assembly roller
3.75”
Toner cartridge photo drum
Regularly spaced splotches
If there are evenly spaced black spots but they don’t extend all the way across the page, the problem is probably a scratch or flaw in the drum or a build-up of toner on the fusing roller. If the spots are less than three inches apart vertically, it’s probably the drum, because the drum has a larger diameter than the fusing roller.
Vertical black line on edge of page
This can indicate an almost empty or faulty toner cartridge or (less frequently) some spilled toner inside the printer.


on Aug 28, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

When printing dark line down copy


A line down the copy can come from a dirty document scanner lens.
Usually white out or wet ink will smudge on the document scanner. Opening the document cover check the scanner for a dirty glass. Some document feeders have the white roller on top of the small glass window. They have delicate plastice retainers that hold the roller on both ends. Extra care needs to be taken if this roller is removed.
Clean the roller and the glass with wet towel. Shine a flashlight on the glass to see if there are anymore black marks on it.
Use the finger-nail to run across the glass and make sure no debris is on it. Even a spot can make a line on the copy.
Also, a bad fuser roll can cause a black line on the copy. A defective drum unit can cause a line on the copy as well.
If all else fails place a Xerox service call for this problem.

Oct 22, 2009 | Samsung Office Equipment & Supplies

2 Answers

Black spots in the dram ricoh 450


Are the black spots on all copies. if they are only on teh copies done from teh glass scan then it could be dirt on the g;*** plate. if from all copies it is the dev or drum area.. are the dots moving across the page in the same place if you do lots of copies this means it is the drum that is damaged.. if they are blotchy marks it could be toner build up.. if the marks are in a line across the page open up the side door adn look at the hot roller in the fuser the coating could be damaged and the roller need replacing..GOOD luck A

Sep 29, 2009 | Ricoh Aficio 450 Copier

1 Answer

Dell 5100cn printer printing yellow lines across the page.


This can be any of rthe following depending on the position iof the lines on the page. You need to establishe the position of the lines relative to the top of each page and this determines which of the following component will cause the problem

Dirty or damaged developer roller.
Dirty or damaged charging roller.
Dirty or damaged cleaning roller.
Dirty or damaged developer DSD wheels. These wheels are located on the outer ends of the color toner cartridge and appear as a black bushing.
Dirty or damaged transfer roller.
Dirty or damaged transfer drum.

All of them need inspecting and cleaning

Sep 23, 2009 | Dell 5100cn Laser Printer

2 Answers

Printer is printing black lines across all print jobs


Every print job, copy, and fax have the solid black line across the pages. I have changed the drum and the cartridge and even tried cleaning mode. Please help!!! I have a HP Laser Jet 2840 All in One

Mar 24, 2009 | Office Equipment & Supplies

1 Answer

Black horizontal lines across pages


If they are the same distance apart every time then suspect the problem to be caused by the components in this order First the drum that is in the print or xerographic module, the charge and cleaning roller are located in that module also. So I suspect that first.its .Located above and to the right of the toner cartridge. Secondly it could be the roller on the toner cartridge, that would occur probably every 1 1/2 to 2 inches apart, the drum would cause the defect about every 3 inches. It less likely could be coming from the fuser, and if the fuser was causing that you should also have a lot of jams. There is also a transfer roller on the right hand door that could be causing it, but that would be exceptionally rare.
If the lines are random and have no consistant spacing, I would suspect the power supply then the laser.

Oct 28, 2008 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Consistent, faded and streaking vertical lines across entire page, from top to bottom.


Toner issue getting to drum - use gen toner cart.

or Drum blade stuffed (lines are down page fro top to bottom- replace drum assy

Drum has been exposed to light faint or blank across copies repeated 4 times down page - replace drum assy

or upper fuser roller stuffed, down page, smudgy print -  replace fuser

LSU(laser) or boards rarely cause issues

Oct 25, 2007 | Samsung ML 2010 Laser Printer

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