Question about Office Equipment & Supplies
I'm getting a message on my lcd that there's a paper jam but there's no paper in printer at all. I've tried turning it off then on again but keep getting same message
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Posted on Jan 02, 2017
Hello how are you Take the tray out on the bottom and see if there is a piece of something in there. Mine does this sometimes. Also on the back there is a drawer open this up and check. Have you taken out the toner yet. Do this and once you check every area as described turn power off to it and leave off for min. Then power back on and push cancel button about 5 times let me know if this works for you. It does for me
Posted on Feb 13, 2008
SOURCE: False Paper Jam Message
Probably a jam sensor is dirty or stuck. Look through the paper path for a stuck plastic sensor arm, or dirt or paper dust on photocell typr sensors.Paper sensors are normally located near where paper feeds, and where it exits the machine. The paper must pass over these sensors as it travels through the machine.If a scrap of paper is left on the sensors, they will report it as a jam. If you can, try manually pushing a sheet of paper through the printer, ONLY in the direction it normally feeds. This may free up a stuck sensor arm, or force out the jammed scrap.
Posted on Jun 09, 2008
Press the stop/clear button then press the maintaince button(spanner) and the ON button all at the same time in that order.That will reset it.It should work after that.Hope this helps you.
Posted on Apr 26, 2010
An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit
Posted on Jul 02, 2010
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