Question about Fax Machines

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Fax report states comm error 252. what is this? We are having trouble receiving faxes. We have a HP laserjet 3055. We are connected to a phone line only.

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  • alrange Jun 12, 2008

    I also have Comm Error 358, 232, 345...

  • genesispacka Nov 26, 2008

    Dear Sir,



    we are also suffering from the same problem. Please send some kind of response to our mail. Kindly do the needful.





    Thanking You.



    For GENESIS PACKAGING PVT LTD

  • Alyce1300 Jan 27, 2009

    We are having the same problem with our HP Color LJ 2840. We have tried numerous things to try fixing it but a couple of faxes keep coming though with the same error?

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2 Answers

Ican rcv loacal faxes but long distance comm error252 comes up thx for help

Posted on Oct 22, 2008

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Dear Sir,

we are also suffering from the same problem. Please send some kind of response to our mail. Kindly do the needful.

Posted on Nov 26, 2008

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ECM error message


Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
  • All faxes sent in color use ECM.
  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.

Mar 06, 2014 | HEWLETT-PACKARD HP 2140 Fax

2 Answers

We a incoming fax comming, we don't get fax but fax call report with "comm error 392"


Assuming you have an HP laserjet, you can either try again in a little bit or disable v.34 on your machine and use v.17 instead
Perform the following to turn V.34 off and access the lower speed of the local machine.

1. Press the ENTER/MENU button one time.

2. Press the or > button until the front display reads "Fax Setup".

3. Press the ENTER/MENU button.

4. Press the or > button until the front display reads "All Faxes".

5. Press the ENTER/MENU button.

6. Press the or > button until the front display reads "V.34".

7. Press the ENTER/MENU button.

8. Press the button until the front display reads "Off" and then press the ENTER/MENU button to save the setting.

Feb 28, 2011 | Fax Machines

1 Answer

HP 2840 We are getting a comm error 252 message when receiving faxes, What is the fix Also I am unable to change V.34 to V.14 Please help


1. Press GO. The page containing the error will automatically be reprinted. 2. Turn the printer off and then on. 3. Reseat cables to the laser/ scanner and engine controller. Or in Add/remove uninstall the application, Then let the plug&play search for it, then in properties update driver

Aug 19, 2010 | Fax Machines

1 Answer

Comm.error(0001)


just press red button few times. That means that there is some kind of interferences in tel line, yours or senders.

Apr 22, 2010 | Canon FAX L-120 Plain Paper Laser

1 Answer

Panasonic Panafax UF-790 Fax did not complete logging into memory. Comm. Journal comm. 212 What do I do?


its a receiving error code means a computer was trying to fax you and it didnt connect properly

Nov 12, 2009 | Panasonic Panafax UF-790 Plain Paper Laser...

1 Answer

Have two fax machines on two seperate broadband lines, both lines also serve internet/mail access which is working fine. Both faxes exhibit periodic/intermittent transmit and receive problems. Have had...


You can not send or receive faxes with any consistency on Broadband lines. You need an analog telephone line for these to work. Fax machines work on analog technology.

Jun 30, 2008 | HP Fax Machines

4 Answers

Hp laserjet m2727nf mfp - fax errors - sending and receiving. comm error 350, and comm error 232. Dedicated fax line. Any advice?


Check if you have the latest firmware for this multifunctional on www.hp.com, installing newer firmware fixed communication problem for us.

Apr 17, 2008 | Fax Machines

1 Answer

How to get fax reports


Your only option is to have it print out automatically after every 32 transactions, print out after every transaction, or print out only when there was an error with the transmission.

That parameter is Comm Journal and you can get to it by going to Function 7, option 4. That should give you a fax parameter table. You want options 12 and 13. Set 13 to "1" if you want it to print out every 32 transactions. Set that to "2" if you don't.
Set 12 to 1 for Comm Journals Off, 2 for Always, and 3 for Incomplete Only (errors).

Oct 02, 2007 | Panasonic Panafax UF-490 Plain Paper Laser...

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