Question about Nintendo Wii Console

2 Answers

Unable to connect to internet

We have roadrunner internet and are trying to hook our WII console up we are going from the internet modem into a 5-port 10/100 fast ethernet switch and from there we are going through a usb to 10/100 mbps adapter into the wii console . everytime we try we get an error code; 51420 . what are we doing wrong ?

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Error Code: 51420 The Wii console is not able to connect to your wired router or modem.


  1. If your connection worked previously, check to see if there is a Wii System Update that you have not aquired. To get the latest Wii System Update:
    1. From the Wii's main menu, select the Wii icon along the bottom left of the screen.
    2. Select "Wii Settings".
    3. Click the left arrow to get to Wii System Settings 3
    4. Choose "Wii System Update"
    5. Choose "Yes" to connect to the internet and perform a Wii system update.

  2. Make sure that you are using the Wii LAN Adapter made by Nintendo (click here for a picture and connection steps). LAN adapters not made by Nintendo likely will not work with the Wii console.


  3. Check to make sure you are not running the Wii LAN Adapter from a USB hub (a device that connects multiple USB products through a single device), as this will likely not work. Connect the USB Connector directly to the modem or router.


  4. Ensure that the Wii LAN Adapter setup is correct, and that the Wii LAN Adapter was connected with the console turned off. For step by step connection instructions, please click here.


  5. Check to see if the ethernet cable you are using is not working properly, by connecting another ethernet cable from your router/modem to the Wii LAN Adapter. If the connection works using a different cable, then the problem was with the first cable.

Posted on Aug 27, 2010

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Wii generate lot of network errors ........ so don't worry, youcan solve this easily ..... i got some problem with my wii and its resolved bythe help of Repair Guide
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Posted on Aug 31, 2010

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Have connected wii to cable via cisco asa 5505 box. getting error code 52020. have restarted comcast modem to no effect.


Error Code: 52020 What to do will depend on how you are connecting your Wii console. Please use the info below that describes how you are connecting.
    Connecting directly to a modem:
  1. Power off the Wii. Connect the official Nintendo Wii LAN adapter to the Wii, and insert a working ethernet cable into the official Nintendo Wii LAN Adapter.
  2. Unplug all devices from your modem. Most modems are unable to support more than one device at a time.
  3. Power cycle your modem. To do this, unplug the power from your modem and let it rest for 20 seconds. Plug the power back in. Connect the Ethernet cable from your Wii console to the Ethernet port on your modem.

  4. If the connection test fails, try a "Manual Setup" with the Wii console (how to), using your network's IP address, Default Gateway, Subnet Mask, and DNS information. To access these settings:
    1. On your PC, click "Start" and then "Run."
    2. Type "CMD" into the field that appears to open a new window.
    3. Type "IPCONFIG/ALL" and press "Enter" to display a list of internet settings, including the settings listed above. Input these exactly as they're listed into the "Manual Setup" of the Wii console's internet connection.
  5. If you are still unable to connect and you are using broadband Internet, then your ISP likely uses PPPoE to establish a connection to their network. The Wii is not compatible with PPPoE. Contact your ISP for more assistance.

    Connecting to a router:
  1. Ensure that an Ethernet Cable is running from the WAN or Internet Port on the router to the modem. Power cycle the modem by unplugging it from the electrical outlet, waiting a moment, and then plugging it back in.
  2. Power off the Wii console, and insert the Wii LAN Adapter into one of the USB ports on the back of the Wii console.
  3. Run an ethernet cable from the Wii to a numbered port on the router.
  4. Power on the Wii console, and run a connection test through the Wii console's online settings.
  5. If the connection test fails, try a "Manual Setup" with the Wii console (how to), using your network's settings on your PC:
    1. On your PC, click "Start" and then "Run."
    2. Type "CMD" into the field that appears to open a new window.
    3. Type "IPCONFIG/ALL" and press "Enter" to display a list of internet settings, including the settings listed above. Input these as they're listed into the "Manual Setup" of the Wii console's internet connection, except for the IP address. The IP address needs to be different. Add 10 to the IP address and use that number in the Wii console's settings.
you can also visit this site for more information about your comsole tnxx please rate me if this help you...
http://www.nintendo.com/consumer/wfc/en_na/ds/results.jsp?error_code=52020&system=Wii&locale=en_US

Aug 09, 2011 | Nintendo Wii Console

1 Answer

I'm trying to connect my Wii to the Internet. I currently do not have a wifi connection but I have the adapter that connects to the internet. I have already changed the connection on the Internet...


you can try this step on how to connect your wii console on internet...

Error Code: 52020 What to do will depend on how you are connecting your Wii console. Please use the info below that describes how you are connecting.
    Connecting directly to a modem:
  1. Power off the Wii. Connect the official Nintendo Wii LAN adapter to the Wii, and insert a working ethernet cable into the official Nintendo Wii LAN Adapter.
  2. Unplug all devices from your modem. Most modems are unable to support more than one device at a time.
  3. Power cycle your modem. To do this, unplug the power from your modem and let it rest for 20 seconds. Plug the power back in. Connect the Ethernet cable from your Wii console to the Ethernet port on your modem.

  4. If the connection test fails, try a "Manual Setup" with the Wii console (how to), using your network's IP address, Default Gateway, Subnet Mask, and DNS information. To access these settings:
    1. On your PC, click "Start" and then "Run."
    2. Type "CMD" into the field that appears to open a new window.
    3. Type "IPCONFIG/ALL" and press "Enter" to display a list of internet settings, including the settings listed above. Input these exactly as they're listed into the "Manual Setup" of the Wii console's internet connection.
  5. If you are still unable to connect and you are using broadband Internet, then your ISP likely uses PPPoE to establish a connection to their network. The Wii is not compatible with PPPoE. Contact your ISP for more assistance.

    Connecting to a router:
  1. Ensure that an Ethernet Cable is running from the WAN or Internet Port on the router to the modem. Power cycle the modem by unplugging it from the electrical outlet, waiting a moment, and then plugging it back in.
  2. Power off the Wii console, and insert the Wii LAN Adapter into one of the USB ports on the back of the Wii console.
  3. Run an ethernet cable from the Wii to a numbered port on the router.
  4. Power on the Wii console, and run a connection test through the Wii console's online settings.
  5. If the connection test fails, try a "Manual Setup" with the Wii console (how to), using your network's settings on your PC:
    1. On your PC, click "Start" and then "Run."
    2. Type "CMD" into the field that appears to open a new window.
    3. Type "IPCONFIG/ALL" and press "Enter" to display a list of internet settings, including the settings listed above. Input these as they're listed into the "Manual Setup" of the Wii console's internet connection, except for the IP address. The IP address needs to be different. Add 10 to the IP address and use that number in the Wii console's settings.
if this help you please rate me thank you sir.....

Jul 05, 2011 | Nintendo Wii Console

1 Answer

I just signed up for netflix and am trying to hook it up to my wii to watch movies. The wii is properly connected and hooked up, and we have a wireless internet connection in my home, however when i go to...


Error code 51030 means you Wii is unable to connect to your wireless network.
Try unplugging your modem and wireless router, then plugging them back in after a couple minutes.
While you're waiting for your modem and router, delete your network setting from your Wii, and set them back up once your router and modem are back up.
Your wireless router's setting might have changed and your Wii might not be able to properly connect.

May 08, 2011 | Nintendo Wii Console

2 Answers

I have internet through cable.it runs through the sb5101u surfboard motorola modem. i bought the lan adaptor to go to the wii, for netflix, but it won't connect to the internet. error code 52020


Here is the solution from nintendo:

  1. Power off the Wii. Connect the official Nintendo Wii LAN adapter to the Wii, and insert a working ethernet cable into the official Nintendo Wii LAN Adapter.
  2. Unplug all devices from your modem. Most modems are unable to support more than one device at a time.
  3. Power cycle your modem. To do this, unplug the power from your modem and let it rest for 20 seconds. Plug the power back in. Connect the Ethernet cable from your Wii console to the Ethernet port on your modem.
  4. If the connection test fails, try a "Manual Setup" with the Wii console (how to), using your network's IP address, Default Gateway, Subnet Mask, and DNS information. To access these settings:
    1. On your PC, click "Start" and then "Run."
    2. Type "CMD" into the field that appears to open a new window.
    3. Type "IPCONFIG/ALL" and press "Enter" to display a list of internet settings, including the settings listed above. Input theseexactly as they're listed into the "Manual Setup" of the Wii console's internet connection.
  5. If you are still unable to connect and you are using broadband Internet, then your ISP likely uses PPPoE to establish a connection to their network. The Wii is not compatible with PPPoE. Contact your ISP for more assistance.

May 05, 2011 | Nintendo Wii Console

1 Answer

Bought a pre owned wii and im trying to hook it to the internet but it says error 52020


What to do will depend on how you are connecting your Wii console. Please use the info below that describes how you are connecting.

Connecting directly to a modem:
1. Power off the Wii. Connect the official Nintendo Wii LAN adapter to the Wii, and insert a working ethernet cable into the official Nintendo Wii LAN Adapter.
2. Unplug all devices from your modem. Most modems are unable to support more than one device at a time.
3. Power cycle your modem. To do this, unplug the power from your modem and let it rest for 20 seconds. Plug the power back in. Connect the Ethernet cable from your Wii console to the Ethernet port on your modem.

4. If the connection test fails, try a Manual Setup with the Wii console, using your network's IP address, Default Gateway, Subnet Mask, and DNS information. To access these settings:
1. On your PC, click "Start" and then "Run."
2. Type "CMD" into the field that appears to open a new window.
3. Type "IPCONFIG/ALL" and press "Enter" to display a list of internet settings, including the settings listed above. Input these exactly as they're listed into the "Manual Setup" of the Wii console's internet connection.
5. If you are still unable to connect and you are using broadband Internet, then your ISP likely uses PPPoE to establish a connection to their network. The Wii is not compatible with PPPoE.

Mar 15, 2011 | Nintendo Wii Console

1 Answer

I am trying to hook my wii to the internet and it is saying unable to connect error code 51420 and i need free advice or help.


The Wii console is not able to connect to your wired router or modem.


1. If your connection worked previously, check to see if there is a Wii System Update that you have not aquired. To get the latest Wii System Update:

From the Wii's main menu, select the Wii icon along the bottom left of the screen.

Select "Wii Settings".

Click the left arrow to get to Wii System Settings 3

Choose "Wii System Update"

Choose "Yes" to connect to the internet and perform a Wii system update.


2. Make sure that you are using the Wii LAN Adapter made by Nintendo (click here for a picture and connection steps). LAN adapters not made by Nintendo likely will not work with the Wii console.



3. Check to make sure you are not running the Wii LAN Adapter from a USB hub (a device that connects multiple USB products through a single device), as this will likely not work. Connect the USB Connector directly to the modem or router.



4. Ensure that the Wii LAN Adapter setup is correct, and that the Wii LAN Adapter was connected with the console turned off. For step by step connection instructions, please click here.



5. Check to see if the ethernet cable you are using is not working properly, by connecting another ethernet cable from your router/modem to the Wii LAN Adapter. If the connection works using a different cable, then the problem was with the first cable.



6. If possible, try another Wii LAN Adapter. If you are unable to try another Wii LAN Adapter, or are still receiving this error code, please call 1-800-255-3700 for assistance.

For any help click here

Jan 04, 2011 | Nintendo Video Game Consoles & Games

1 Answer

Unable to connect to internet


Try Resetting your router/modem at first.
Then try unplugging you wii for 15 minutes.
Go into system settings-Internet connections-Then scan for your network again.
If that does not work try http://www.nintendo.com/consumer/systems/wii/en_na/index.jsp

Nov 29, 2010 | Nintendo Wii Console

1 Answer

I'm trying to connect my Wii to the internet with the "Nintendo Lan Adaptor". I plug the ethernet cable at the back of my cable modem (motorola SB5100). I get errors 51420, 52020 and 50299 Help...


    Connecting directly to a modem:
  1. Power off the Wii. Connect the official Nintendo Wii LAN adapter to the Wii, and insert a working ethernet cable into the official Nintendo Wii LAN Adapter.
  2. Unplug all devices from your modem. Most modems are unable to support more than one device at a time.
  3. Power cycle your modem. To do this, unplug the power from your modem and let it rest for 20 seconds. Plug the power back in. Connect the Ethernet cable from your Wii console to the Ethernet port on your modem.

  4. If the connection test fails, try a "Manual Setup" with the Wii console (how to), using your network's IP address, Default Gateway, Subnet Mask, and DNS information. To access these settings:
    1. On your PC, click "Start" and then "Run."
    2. Type "CMD" into the field that appears to open a new window.
    3. Type "IPCONFIG/ALL" and press "Enter" to display a list of internet settings, including the settings listed above. Input these exactly as they're listed into the "Manual Setup" of the Wii console's internet connection.
  5. If you are still unable to connect and you are using broadband Internet, then your ISP likely uses PPPoE to establish a connection to their network. The Wii is not compatible with PPPoE. Contact your ISP for more assistance

Sep 13, 2010 | Nintendo Wii Console

1 Answer

I loose internet everytime the phone rings


Absolutely. Wireless LAN is on 2.4GHZ. You will want to get a phone at a different frequency.

Apr 05, 2009 | Belkin Computers & Internet

1 Answer

Connection Comcast router to wii


Error Code: 52021 What to do will depend on how you are connecting your Wii console. Please use the info below that describes how you are connecting.
    Connecting directly to a modem:
  1. Power off the Wii. Connect the official Nintendo Wii LAN adapter to the Wii, and insert a working ethernet cable into the official Nintendo Wii LAN Adapter.
  2. Unplug all devices from your modem. Most modems are unable to support more than one device at a time.
  3. Power cycle your modem. To do this, unplug the power from your modem and let it rest for 20 seconds. Plug the power back in. Connect the Ethernet cable from your Wii console to the Ethernet port on your modem.

  4. If the connection test fails, try a "Manual Setup" with the Wii console (how to), using your network's IP address, Default Gateway, Subnet Mask, and DNS information. To access these settings:
    1. On your PC, click "Start" and then "Run."
    2. Type "CMD" into the field that appears to open a new window.
    3. Type "IPCONFIG/ALL" and press "Enter" to display a list of internet settings, including the settings listed above. Input these exactly as they're listed into the "Manual Setup" of the Wii console's internet connection.
  5. If you are still unable to connect and you are using broadband Internet, then your ISP likely uses PPPoE to establish a connection to their network. The Wii is not compatible with PPPoE. Contact your ISP for more assistance.

    Connecting to a router:
  1. Ensure that an Ethernet Cable is running from the WAN or Internet Port on the router to the modem. Power cycle the modem by unplugging it from the electrical outlet, waiting a moment, and then plugging it back in.
  2. Power off the Wii console, and insert the Wii LAN Adapter into one of the USB ports on the back of the Wii console.
  3. Run an ethernet cable from the Wii to a numbered port on the router.
  4. Power on the Wii console, and run a connection test through the Wii console's online settings.
  5. If the connection test fails, try a "Manual Setup" with the Wii console (how to), using your network's settings on your PC:
    1. On your PC, click "Start" and then "Run."
    2. Type "CMD" into the field that appears to open a new window.
    3. Type "IPCONFIG/ALL" and press "Enter" to display a list of internet settings, including the settings listed above. Input these as they're listed into the "Manual Setup" of the Wii console's internet connection, except for the IP address. The IP address needs to be different. Add 10 to the IP address and use that number in the Wii console's settings.

Mar 13, 2009 | Nintendo Wii Console

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