Question about NewAir AI-200SS Stainless Steel Ice Cream Maker

4 Answers

When I start the machine, the water flows about 20 seconds after the tray is full? The cubes are about 1/2 normal size when a cycle is finished. It will stop before a complete tray of ice is made, usually after 5 or 6 cycles.

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  • arizonagn Jul 06, 2010

    I have Newair AI-200 ice maker and when I start the machine, the water flows about 20 seconds after the tray is full? The cubes are about 1/2 normal size when a cycle is finished. It will stop before a complete tray of ice is made, usually after 5 or 6 cycles.

  • arizonagn Jul 07, 2010

    When I start the machine, the water flows about 20 seconds after the tray is full? The cubes are about 1/2 normal size when a cycle is finished. It will stop before a complete tray of ice is made, usually after 5 or 6 cycles.

    This is a portable ice maker by NewAir, model AI-200.

  • arizonagn Jul 07, 2010

    When I start the machine, the water flows about 20 seconds after the tray is full? The cubes are about 1/2 normal size when a cycle is finished. It will stop before a complete tray of ice is made, usually after 5 or 6 cycles.

    This is a portable ice maker by NewAir, model AI-200.

  • arizonagn Jul 07, 2010

    When I start the machine, the water flows about 20 seconds after the tray is full? The cubes are about 1/2 normal size when a cycle is finished. It will stop before a complete tray of ice is made, usually after 5 or 6 cycles.

    This is a portable ice maker by NewAir, model AI-200.

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4 Answers

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Hello,

There are several causes that may be attached to this problem, and common solutions to them, are as follows:

  1. Shut off the ice maker dispenser completely. Look behind the appliance. You'll see a long, narrow tube. This tube is the ice maker dispenser water line. Disconnect the ice maker dispenser water line from the unit.
  2. Flush the ice maker dispenser water line with hot water. Examine the water line for dirt, mold and clogs. Clean the tube thoroughly. If the ice maker dispenser water line is very dirty or completely blocked, replace it with a new ice maker dispenser water line tube. If you can unblock and thoroughly clean it, replace.
  3. Turn the ice maker dispenser back on. Wait for it to cycle another round of ice. The ice being dispensed from the ice maker dispenser should be the correct size pieces. If the ice from the ice maker dispenser is still small, continue to the next steps.
  4. Place a freezer thermometer in the freezer section of the appliance. Allow it to read the temperature. Read the thermometer. Adjust the freezer temperature to 8 F degrees or less to allow the ice maker dispenser to completely cycle. If the temperature is too high, the ice maker dispenser won't be able to do its job and completely cycle. Cubes will be smaller than they're supposed to be when spit out by the ice maker dispenser unit.

Posted on Jul 07, 2010

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If it stops midway before all the water is used, try leveling the ice cubes in the tray. The portable ice makers function on valves.If the valves gets stuck after few cycles then it will stop functioning. Get the water valve checked. These machines turn the water stored in molds and placed inside it into ice. Either a valve for constant supply of water is present else water can be poured into the unit as and when required. The valve can be connected to a tap using a small hose pipe. The cooling unit present freezes the water into ice. Thermostats may be present to allow the user to set and adjust the temperature if required. A drain pipe is available that allows drainage of any excessive water.
Check out this valve if its checked ok then other cause can be fault in thermostat if it stops functioning then unit will stop in between. and the last thing to check is the internal circuit control board.If its getting overheated due to short in internal wiring then this can be the issue.I think circuit board can be the problem because as you mentioned in your question that it works for few cycles then stops before forming ice.So this time the control board got overheated. This short has to be checked with meter and also the thermostat. Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

Posted on Jul 07, 2010

  • raj somaiya
    raj somaiya Jul 07, 2010

    Keep updated with what faulty part you get after you test all the mentioned possibilities.
    The water valve,the thermostat and the control board.
    thanks.




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Hi, Having an ice maker is a wonderful convenience, but when it stops working it can be terribly inconvenient. It can be too expensive to call a repairman when the rest of your refrigerator and freezer is working perfectly. Before you go out and buy a few ice trays, take a few minutes to see if you can resolve the problem yourself.

Things You'll Need:

  • Refrigerator
  • Refrigerator manual (optional)

First Steps
  • Step 1 Check your ice bucket. If it is not inserted properly, then the sensor beam may be blocked and cause the ice maker not to cycle.
  • Step 2 Check that the ice maker shutoff arm has not been triggered. Usually ice makers are turned off by lifting the arm up.
  • Step 3 Turn the ice maker switch off for a few seconds. When you turn it back on, it may reset the system and cause the ice maker to cycle normally.

  • Read more: How to Troubleshoot an Ice Maker | eHow.com http://www.ehow.com/how_4760408_troubleshoot-ice-maker.html#ixzz0syouDpC6
    Check your ice bucket. If it is not inserted properly, then the sensor beam may be blocked and cause the ice maker not to cycle.
    Check that the ice maker shutoff arm has not been triggered. Usually ice makers are turned off by lifting the arm up.
    Turn the ice maker switch off for a few seconds. When you turn it back on, it may reset the system and cause the ice maker to cycle normally.
    Check the back of your refrigerator to see if the water hose is properly connected. If it is not, there will be no water to make ice.
    Inspect the ice maker for any broken parts. If there are, then you will need to call a repairman or replace them yourself.
    Ice Trays or Mold is Not Being Refilled If the ice trays are not being refilled, then there is a problem in the water delivery system. Listen to see if you here the water valve being energized. If you don't, then there is a problem with the wiring or a bad valve. Call a technician to repair this problem.
    If the ice trays are not being refilled, but you hear the valve energize, then you could have a clog in the water line. Usually this occurs in the portion of the tube that extends into the freezer. Check to see if it is clogged with ice. If it is, use a hair dryer to melt the ice.
    Check the water filter. If it hasn't been changed within the last six months, it could be clogged. Take out the filter for a couple of hours and see if you get ice. Water will bypass the filter and go directly to the ice maker when this happens.
    Small or Too Few Ice CubesUse a thermometer to check the temperature in your freezer. It should be below 14 degrees Fahrenheit. If it is higher, try adjusting the thermostat on the freezer.
    Make sure that there is good water flow from the water line that is attached to the back of the fridge. The tubing may need to be cleaned or replaced.
    Make sure that the ice maker mold thermostat is cycling properly.
    Another problem that can reduce your ice cubes is the water-inlet valve. Try replacing this and see if it fixes the problem.
    Other Problems,

    If you find dark specks in your ice cubes, then the protective coating on your ice cube tray might be peeling away. If this happens, the best solution is to replace the ice maker.
    If the ice maker is make frozen cubes but not ejecting them, then it is most likely a problem with the mechanical module of your ice maker.
    If the ice tastes bad, then clean your fridge and freezer thoroughly and replace the filter. If your ice maker doesn't have a filter, then you may want to add a supply line filter.



    Take care.









    Posted on Jul 06, 2010

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    A sensor should be shutting the water flow when it becomes full. Either that, or the water shut off is faulty, or sticking. I went up on the net to research reviews, and I mainly found people were happy, or had problems with it, with little to no support, or poor support, at best. Here's the reviews, and one of them kind of fits your situation, but not quite. Sorry, that's all I have, since I've never serviced one. Here's the reviews:
    http://www.amazon.com/NewAir-AI-210SS-Portable-HighQuality-Stainless/product-reviews/B000N66I8O
    Hope this helps.

    Posted on Jul 06, 2010

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