Question about KitchenAid KHMS155LSS 1000 Watts Microwave Oven

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KitchenAid built in microwave model #KHMS155LSS-4. My microwave keeps beeping and I am also unable to unlock the keys. What I tried to do already is unplug the unit and plug it in again. No change. Then I tried holding the Cancel key while unplugging the unit, waiting 5 secs and plugging it in again. No change. Even when the unit was unlocked, it had started beeping.

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Whirlpool is conducting a safety recall on the Kitchenaid KHMS155L series (and similar models under other brand names) that display the F2 code or have been observed self-starting. Other symptoms may be additional codes or unintelligible info being displayed, and failure to execute the command entered into the control pad. To obtain free replacement of the control panel, call Ava at Whirlpool: 1-866-640-7146, extension 6337. She will want your complete model and serial numbers and a phone number and address where you can be reached. She will arrange for A & E Factory Service to contact you to set up an appointment to come out and replace the control panel at no cost to you.

Posted on Nov 02, 2010

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Your membrane keypad has failed.

On this model, the membrane keypad is available as part of the control panel frame assembly which comes with a new keypad.

Replacing this is actually a pretty easy do it yourself job.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Next, disconnect the keypad strip as shown in the photo below, then remove the screws that hold your circuit board in the old frame.

KitchenAid built in microwave model #KHMS155LSS-4. - d1ea44c.jpg

Then carefully (since the display is made of glass) move your circuit board to the new frame, and reassembly is the reverse of disassembly.

The part number to order is 8205018 and you can get it here for $107.05 plus shipping.

You can also find helpful exploded view diagrams at that link. Just enter your model number as KHMS155LSS4 without the dash.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jul 11, 2010

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My microwave is in the lock mode, how do I unlock it?

Posted on Dec 09, 2012

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