Question about Konica Minolta magicolor 2550 Laser Printer

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I need to change the black (k) cartridge, but i get a message: cannot rotate cartridge. can i do this manually?

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Posted on Jan 02, 2017

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SOURCE: Konica Minolta Magiccolor 2350 Laser Printer

When the front door is open, it locks the 4 cartridges so they can not move. The tab is flimsy & I broke mine on the second or third change. It pushes on a mechanical switch just above the toner port. If you broke the tip of the tab off, you can use a drywall screw inserted into the Mechanical switch. when the door closes the bigger part of the tab will push the screw against the switch,

Posted on Aug 26, 2008

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4 Answers

I have a Konica Minolta Magicolor 1650en. When replacing color toner, I managed to install magenta and yellow, following menu prompts, but when I try to install Cyan, the cartridge doesn't...


I had a similar problem in that after changing one of the cartridges (I bought a whole set), the message "cannot rotate cartridge" appeared. I tried pressing the cartridge in more firmly and may have caused the carousel to rotate a little in the process. I cycled the power which seemed to clear the error message and allowed me to select the next cartridge to change, but upon opening the door to change it, was unable to remove the old one as it was positioned a little too high. I eventually cleared the problem by manually rotating the carousel by pressing in and holding the carousel release (see arrow) mmgazette.jpgwhile rotating the carousel downward slightly, to line the cartridge up as it appears in this picture. Then powered it back up and was able to do the normal cartridge replacement procedure for the remaining cartridges without further error messages.

Jun 11, 2011 | Computers & Internet

1 Answer

Trying to change a black cartridge on a 1650 en model. How do I rotate the cartridges after opening the door?


You can't rotate the toner cartridges manually without potentially damaging the printer. To get the cartridges to rotate, close the door and go through the following sequence:

- Press Menu Select to get to the main menu
- Go to the Print Menu
- Go to the Quality Menu
- Select Replace Toner
- Use the arrows to select Black
- When the display says "Black" press Menu Select
- Press it again, the display should read "Open door and replace black toner"

Now the black toner should be positioned to be replaced, and you should be good to go!

Mar 15, 2011 | Konica Minolta Magicolor 1600W Laser...

1 Answer

Printer displayed that Black Cartridge needs to be changed. Changed out cartridge, but printer does not find cartridge. I get a message that say, "Install Black/Photo cartridge." I tried re-installing the...


Reset according to manual. One of those HP jokes that might help.
You replaced with an original or 3rd part refill?
These cartridges can't be reset after refill so the error message may indicate something else.

Apr 28, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Rotating toner cartridges to change


Every time you open and closes the door cover the toners rotate,open and close it untill she can see the black cartridge.

Apr 08, 2009 | Canon Office Equipment & Supplies

1 Answer

Cyan toner does not rotate to front to be change


um... Cyan is blue isn't it?

Magenta Pink,
Yellow = Yellow and
Black = black.

Oct 02, 2008 | Dell 3010cn Laser Printer

1 Answer

Rotate Toner Button and Replace Cartridge Messages


Hello
take out all toners and pc drum, use pressure air to clean chip reader under the toner rack (right side) also use some alcohol to clean chips on toners and reinstall.

May 20, 2008 | Minolta magicolor 2400W Laser Printer

2 Answers

Service Call 17H


had this message 17H after unpacking the Magicolor 2300 W.

Here's the step by step way to fix it, done with the help of an online technician on the phone.

Cause : one of the toner cartridges was unproperly installed in factory, or went loose during transport, so the whole toner rack is out of synch.

Solution : manually take out and reinstall ALL cartridges and reboot.
Time : 10 mins

IMPORTANT 1 : turn off the printer and UNPLUG it as you need to "erase" the error from its memory.
IMPORTANT 2 : this is a manual intervention, byp*ssing the electronic-*ssisted way to replace cartridges. As such, there's a risk to damage the unit.
IT'S YOUR CALL :D

How (you need to use the printer parts'names in the small manual):

1. Take out the waste toner bottle.
2. Release the transfer unit release blue lever clockwise to upper position (11:00)
3. Pull out the OPC drum cartridge and hide it in a box away from ambiant light
4. Now the fun part....
5. The toner cartridges are to be pulled out through the oval hole in the upper left corner. PLACEMENT IS CRITICAL.
Chances are there's not a cartridge ready to be pulled out as the rack is out-synch, u probably see 2 cartridges through the hole.
You need to manually rotate the rack for each cartridge BUT YOU MUST ACTIVATE ITS FREE-WHEELING FOR THAT.
DON'T FORCE THE ROTATION, YOU CAN DAMAGE THE UNIT.
6. About 1 inch to the left of the hole, there is a tiny rectangular hole with a circle button inside.
Use a flat screwdriver to push this button about 1 inch inside and hold it there.
(You know you're doing well if you can rotate the rack with one finger, almost like a bike's wheel...)
Then you can manually rotate the rack and take out each cartridge. AGAIN PLACEMENT IS CRITICAL, DON'T TRY AND FORCE OUT THE CARTRIDGE.
7. Take out all 4 cartridges.
8. Put them all back again, make sure you respect the color code (ie. C cartdrige is C slot, etc.)
9. Put back OPC Drum, etc.
10. Plug the printer and restart it.

That worked for me, the blue cartridge was indeed loose, no more 17H.

Best regards,

Taipan

This message was edited by taipan on 6-3-05 @ 2:52 AM

Also read that you could try turning the machine on and hit the change toner button. If it lets you change toner, then remove all the toner cartridges and install them again and see if that clears it up.

Dec 27, 2007 | Minolta magicolor 2400W Laser Printer

9 Answers

Changing toner cartridges


Go to reset menu on printer LCD Panel
Hit enter button
Scroll down until you get to the "Change Toner M/C/Y/K" hitting the enter key when you get the appropriate letter.
This will rotate the appropriate cartridge to the opening!

Dec 19, 2007 | Epson Aculaser C1100 Printer

1 Answer

Installing new black print cartridge


Manually Removing Toner for magicolor 2400W

1.  Hold down the Cancel button for 10 seconds or longer.

2.  With the Cancel button still held down, also simultaneously hold down the Rotate Toner button for 10 seconds or longer.

3.  When all LED indicators are blinking rapidly, release both the Cancel and Rotate Toner buttons.

4.  Then hold down the Rotate Toner button again for another 10 seconds or longer.

5.  The Cyan toner cartridge moves into the proper position, so it can be removed.

6.  Remove and/or replace the Toner Cartridge if necessary.

7.  Open and close the covers. Each time you do this, another toner cartridge moves into the proper position, so it can be removed and/or replaced (in this order: cyan, black, yellow, magenta).

 

The link is located here

Oct 21, 2007 | Minolta magicolor 2400W Laser Printer

2 Answers

Konica minolta error


I had the same problem and found that one of the toner cartridges must have not been seated properly. I removed the black toner cartridge and re-fitted it. The printer now works fine again with no errors. 17H is a code relating to a fault in the rotation ......... possibly one or more toner cartridges need checking. Use the menu on the printer to turn it to the appropriate position (i.e. engine menu then select replacement of whichever toner you are checking).
Hope this fixes your as well.
Chris

Aug 27, 2007 | Konica Minolta magicolor 2300DL Laser...

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