Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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Ref side not getting cold, freezer still cold

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Hi, Is the Freezer still cold? If so either the Fan (In back of freezer-Remove rear panel) is not working or the vent between freezer and fridge is close (side panel between freezer and fridge) Check either of those should be able to pick which is not working

Posted on Jul 06, 2010

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This happens to my Whirlpool side-by-side all the time. Very frustrating. The cause of the problem is buildup of frost within the cooling air tubes that run from the freezer to the fridge eventually blocking all air flow. So far all I've been able to do to resolve it is to remove the white plastic panel that runs from the upper back of the freezer and along the top of the freezer to the ice-maker. underneath that is a small vent tube fixed into the right side of the freezer. Remove that vent tube and you should see the build up. At this point go get a hair dryer. Make sure your fridge is turned off.
In case the freezer is having problems too, I've also had a leaky water line that drips on the condensation coils, completely covering them and preventing the fan from drawing air over them. In that case take both back panels off to expose the coils and let the ice melt

Posted on Jul 26, 2010

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Posted on Jan 02, 2017

  • 1218 Answers

SOURCE: freezer works but the refrigerator side is not

Good day,
Two possible problems.
1. The fan motor located behind the freezer back panel is not running.
If you open the door, while the machine is running, you should hear it.
If not, remove the rear panel. If the motor is not being blocked,
replace. It's a little awkward, since it is clipped in place, but with a little patience, can be done.

2. The defrost system has failed. If when inspecting the rear panel, you see frost building up on it, that is your problem.
There are three parts to the defrost system
One. The main heater, which is located behind the rear freezer panel, and runs underneath the evaporator coil, and part way up the sides.
Two. The defrost thermostat, which is located on the top of the evaporator, and is a small round disk clipped to the evaporator coil, and has two wires leading from it to a plug.
Three. The timer, which is located in the fresh food compartment, under the roof near the front of the compartment.

To repair, unplug the machine, remove the rear panel in the freezer. Unplug the wires to the heater and check the heater for continuity. It should read very low resistance. Below 35 ohms. If it reads infinity, replace.

If the heater checks O.K. on this model, I recommend replacing both the limit thermostat and the timer, since both have a high failure rate, and the cost is within reason.
Parts may be purchased at any appliance parts house that carries Whirlpool parts.

Below is an excellent pictorial view of defrost system components. Unfortunately, the hyperlink to it may not work, and you will have to copy and paste it into your browsers address bar.

http://www.appliance411.com/faq/howdefrostworks.shtml

Posted on Dec 10, 2009

imufo2
  • 3773 Answers

SOURCE: 16cuft top freezer and bottom refrigerator.

Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.
The cold control needs replacing. Thats the knob with the numbers that turn the Ref OFF and ON.
What I do is call my local Appliance Parts Store with my model no. They are extremely helpful .
Get freezer and ref thermometer. Ref is probably too cold.
Freezer should be 0 to 10 degrees. Ref 33 to 35
If you need more help, Go here:

http://www.applianceaid.com/procedures.html

I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically

MORE TIPS AND TRICKS:
-----------------------------------------------------------------------------------------------------
STOP PAYING FOR EXPENSIVE WATER FILTERS FOR YOUR REF. DO THIS====
http://www.fixya.com/support/r9962087-stop_paying_high_price_refrigerator
-------------------------------------------------------------------------------------------------------
WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
----------------------------------------------------------------------------------------------------------------------
Thanks for using fixya
Leo Ponder
imufo2
Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.

Posted on Sep 16, 2011

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Moved Side By side w/Dolly now Refrig side is not working


I have seen this happen so many times with all appliances.

First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer. The settings may both be numbers however, they work the same way as described above.

Now, why is that cold air not getting over to the Ref side?
1. The little door is not open.
check your control setting. You should be able to feel air coming through the channel on the Ref side.

2. The fan in the freezer is not working.
You can hear this fan running when you open the freezer.

3. The coils on the freezer side are clogged with ice which won't let the fan circulate the air over to the Ref side.
This is a failure of the defrost system but, this would also cause the freezer side to not get cold after 2 weeks.

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Freezer works fine but fridge side stays at about 45 degrees


First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.

Now, why is that cold air not getting over to the Ref side?
1. The little door is not open.
check your control setting. You should be able to feel air coming through the channel on the Ref side.

2. The fan in the freezer is not working.
You can hear this fan running when you open the freezer.

3. The coils on the freezer side are clogged with ice which won't let the fan circulate the air over to the Ref side.
This is a failure of the defrost system.

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Freezer compartment of refrigerator not freezing


First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.
So, how can the Ref side be cold and the freezer side not freezing?

1. Coolant leak. There is enough coolant to keep the Ref side cool but not enough to freeze on the freezer side.

2. Defrost system failure. The coils on the freezer side are clogged with ice and it's just a matter of time when the Ref side won't cool either. The back wall in the freezer will be covered with ice/frost

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First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.

Now, why is that cold air not getting over to the Ref side?
1. The little door is not open.
check your control setting. You should be able to feel air coming through the channel on the Ref side.

2. The fan in the freezer is not working.
You can hear this fan running when you open the freezer.

3. The coils on the freezer side are clogged with ice which won't let the fan circulate the air over to the Ref side.
This is a failure of the defrost system.

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First, I think it’s important to know that the Ref area has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.

Now, why is that cold air not getting up to the Ref side?
1. The little door is not open.
check your control setting. You should be able to feel air coming through the channel on the Ref side.

2. The fan in the freezer is not working.
You can hear this fan running when you open the freezer.

3. The coils on the freezer side are clogged with ice which won't let the fan circulate the air over to the Ref side.
This is a failure of the defrost system.

If you want mor info to DIY check out: ronbuice.com

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First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.

Now, why is that cold air not getting over to the Ref side?
1. The little door is not open.
check your control setting. You should be able to feel air coming through the channel on the Ref side.

2. The fan in the freezer is not working.
You can hear this fan running when you open the freezer.

3. The coils on the freezer side are clogged with ice which won't let the fan circulate the air over to the Ref side.
This is a failure of the defrost system.

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1 Answer

Refrigerator/freezer not staying cool


First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.

Now, why is that cold air not getting over to the Ref side?
1. The little door is not open.
check your control setting. You should be able to feel air coming through the channel on the Ref side.

2. The fan in the freezer is not working.
You can hear this fan running when you open the freezer.

3. The coils on the freezer side are clogged with ice which won't let the fan circulate the air over to the Ref side.
This is a failure of the defrost system.

If there is no frost on the freezer side it may be low on coolant.

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No cold air coming into the fridg


First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.

Now, why is that cold air not getting over to the Ref side?
1. The little door is not open.
check your control setting. You should be able to feel air coming through the channel on the Ref side.

2. The fan in the freezer is not working.
You can hear this fan running when you open the freezer.

3. The coils on the freezer side are clogged with ice which won't let the fan circulate the air over to the Ref side.
This is a failure of the defrost system.
You can melt this ice manually for a temp fix but the defrost system needs to be checked. Turn it off, take everything out of the freezer, use a hair dryer to warm the back wall. Do this for as long as you can without anything thawing then put it back in, turn it on and you will be good for a couple of days.

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