Question about Fisher and Paykel Fisher Paykel Intuitive Eco Washer IWL15

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My Fisher Paykey will not hold water, when it is filling it is pumping back out into the drain, as well there is water on the floor under the washer. what is the problem?

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Hi just read your posting.Now on the Intuitive model when it fills it also recirculates the water throe a diverter valve.When the machine is in the drain cycle the diverter valve shifts position and the water drains.The problem with your machine is the diverter is in the drain position when the machine is trying to fill.Now there are 2 types of diverters .Please look underneath the machine to the front right.You should see a pump with a red or black fan attached.Can you please confirm this as then I can guide you throe the testing and repairing of the machine.Looking forward to your reply.

Posted on Jul 07, 2010

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Posted on Jan 02, 2017

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My fisher paykel washer will not stop filling with water. It is pumped out as fast as it fills. Model gwl11


If water is draining out as it is coming in, then more than likely the drain line is pushed too far down in the drain and causing a siphon effect. The end of the drain line has to be higher than the drain pump itself or this will happen.

Jun 21, 2012 | Fisher and Paykel Washing Machines

1 Answer

Water will not drain, makes a noise when filling, pump does not seem to be froze up.


Three things to inspect are:
  1. Clogged drain hose - cause water to back up to the pump and shut down
  2. Clogged drain tube - usually occurs when the drain hose is attached to a drain tube that empties out into the homes sewer system. Just like a clogged drain, water will back up all the way through the drain hose into the pump and shut down.
  3. Clogged or bad drain pump - Many times, debris left in pockets will work it's way into the drain pump. Over time, enough debris (paper, coins etc) could lodge itself into the pump. When the machine tries to empty or spin out, the pump becomes overwhelmed and shuts down. Sometimes, you may even see a puddle of water appear under the washer due to a clogged pump. This can also happen if the pump itself is worn out and no longer working up to specifications.
Luckily, your drain pump is easily accessible. Placing a towel or blanket down, unplug the machine, disconnect the fill and drain hoses and gently turn the washer forward onto the towel or blanket. Only tools needed are a pair of pliers and a phillip head screwdriver. After removing the drain hose and the screw holding the pump in place, it should easily be removed so you can inspect for debris (a very common problem with F&P washers.
Best of luck with your repair.
Greg

Jul 20, 2011 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

I have a fisher and paykel washing machine.Its started leaking under the machine when its do the rinse.


The leak could be from:
  • the pump
  • one of the hoses that attaches to the pump system

It is likely to be the pump. However, to verify where the leak is coming from do the following:
  1. Make sure the washer is empty of excess water. (Run the Spin cycle, if not sure.)
  2. Unplug the washer.
  3. Turn off the hot and cold water supply taps.
  4. Disconnect the hot and cold water supply lines.
  5. Pull the washer away from the wall a couple feet.
  6. Have a helper tip the washer back toward the wall and hold it up securely for you!
  7. Get down on the floor with a flashlight and look up underneath the washer for the pump. It will have a small fan blade as well as wiring and water tubing going to it.
  8. If you see signs of rust or water drops on the pump, the pump impeller shaft seal is probably leaking. Order a new pump and install it. It takes no tools and about 20 minutes as follows...

  1. Get a roll of paper towels.
  2. Make sure the washer is empty as above.
  3. Unplug the washer.
  4. Turn off hot and cold taps.
  5. Disconnect hot and cold supply lines.
  6. Pull washer away from the wall a foot or two.
  7. Tip the washer back toward the wall.
  8. Have a strong, reliable helper hold the washer in that position -- firmly against the wall.
  9. Get down on the floor. Lie on your back and put your head and arm under the washer (that's why you need a good helper!).
  10. Unplug the electrical wiring to the pump. (The GWL11 has 2 wiring connectors.)
  11. Slide a shallow plastic dishpan under the pump to catch any water.
  12. Find and bend back slightly (don't break it!) the plastic retaining latch that holds the pump in place.
  13. Rotate the pump counter-clockwise about 60 degrees, until it comes free.
  14. Note the angle/position of the pump as you pull it free. This is the same angle/position you'll use when you put in the new one.
  15. Have your helper clean up any excess water that ran onto the floor.
  16. Install the new pump.
  17. Have your helper lower the washer to the floor.
  18. Reconnect the washer to the hot and cold water supplies.
  19. Open the hot and cold taps.
  20. Plug in the washer.
  21. Test the washer with no clothes in it.
BTW - Cleaning all dust out from under the washer a couple times a year should help prevent pump squealing and leaking in the future.

May 30, 2011 | Fisher Paykel EcoSmart GWL15

1 Answer

I have a fisher & paykel IW810 washing machine that will not fill the bowl with water. While filling, it is also pumping the water out, in the autowater level sensing mode. I have gone into the command...


hi, reading your posting it tells me that the machine will fill on traditional wash but on auto fill mode it pumps the water out at the same time it is filling. i"m pretty sure it is your diverter . on auto fill mode it fills a little bit then the pump comes on and recirculates your water by pumping the water from the bottom of the bowl to the top of the bowl over the clothes. on auto fill mode it also activates the diverter to pump the water back to the bowl. on your machine the diverter is stuck in the drain out position so when it trys to recirculate the water it drains out the water instead . the problem could be a faulty diverter, control module or a broken wire.hope this helps, please reply if you need more help. good luck.

May 17, 2010 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

My fisher paykel eco-smart washer is filling up with water at the same time it is pumping the water out the drain.


My washer is filling up..but not very high and at the same time it is pumping out water into the sink. Will not spin or rinse

Jan 01, 2010 | Fisher and Paykel WA37TG1 Top Load Stacked...

1 Answer

Showing alarms: ''check drain'' and ''check inlet'' the manual indicates that the waterproof system has been breached. There is no water showing on the floor of the laundry. Washing machine is Meile W...


If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here's the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
5. Here's a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don't own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there's nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT - DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console - DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). "C00" will show on the console display as the washer begins diagnostics mode.
10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.


NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.


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Oct 16, 2009 | Washing Machines

3 Answers

Continues to fill, not holding water


The drain hose might be too low. Make sure the drain hose is at least three feet above the floor.

If the above adjustment doesn't produce positive results, replace the control.

May 31, 2009 | Crosley Washing Machines

3 Answers

Fisher and Paykel Washer Leaking


For those with water on floor after wash, check my post on "eco smart won't drain, smells hot". It could be something clogging drainage area at very bottom of the tub. I couldn't see the sock that was stuck in my FP's drain when I looked from the top between the white outer tub and the wash tub--everything looked fine. Then I removed the black motor/white plastic housing piece--Tip back washer and you should see this black electric motor/white housing on bottom. see my post for how to remove and check for plugged drain. it's really pretty easy.

don't know about outer tub holes, but glad i don't have that problem.

i hate my fisher paykel washer/dryer. i can't wait to sell this house--i will leave them here and get a new front load Duette for my next house!

May 31, 2008 | Fisher Paykel EcoSmart GWL15

2 Answers

Fisher paykel empties as it fills (similiar to recent entry)


Check your drain hose behind the machine. This should be approx 3 feet from ground level; then into the wall standpipe. The fix behind should not be air-tight. Your pump pumps the water 'over' this height. This may be silly.....but just check.

& rate if helped pl....................or 'thanks for trying' & your prob will be back here on the net for further solutions by anyone else.

Jan 11, 2008 | Fisher and Paykel Fisher Paykel Intuitive...

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