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Kensington 72237a Pocket Mouse Micro Optical Wireless. Stopped working after many years of successful use. I have owned 2 & bought 2 as presents. When I put new batteries in it they seemed to be eaten in minutes. Bad battery date. Put batteries with 2012 expiration and tried to re-sync it. It worked for a few minutes then stopped again. Was looking for updated driver or even old driver in case mine became corrupted because when I tried to re-sync a second time Windows said it did not recognize the hardware and therefore it was not installed. I either need a fix or I'd even by the same one again but can't find one anywhere or an exact replacement (i.e., very small, USB that stores in not under or out of mouse, when USB is inserted it should turn power off) Kensington recommended their 72214 but after checking, it doesn't do any of the above. Please help me fix this one ASAP

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1 Answer

Lost driver for my kensington pocket mouse model


Hi mdriskell,

I'm not sure if this will work for you but go to this site: http://us.kensington.com/html/1466.html#mw611 There is a download of "Kensington MouseWorks™ Software Version 6.11" which might be what you need to make your mouse work. If this does not work, I'll see what else I can find for you. According to the site, it does work with Windows Me. Just out of curiosity, why are you still using WinMe?

Good luck,

Dragon PC Training & Repair

Jan 08, 2010 | Kensington PocketMouse 72214

1 Answer

My Kensington wireless keyboard (Ci70) just stopped working. I have no idea why. The mouse works just fine. XP Pro SP 3. Have rebooted. Unplugged the USB interface device. Plugged back in. Rebooted....


Replace batteries in keyboard and re-sync the devices

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Synching Mouse or Keyboard with Wireless Optical Desktop trnsp.gif Question My mouse or keyboard doesn't work with my Wireless Optical Desktop (Model Number: 64373). What's wrong and how do I fix this problem? trnsp.gif Answer Your mouse or keyboard has lost its sychronization with the Wireless Optical Desktop, which can occur after changing the batteries, for example.

To synchronize your wireless device with its receiver:
  1. Move the device within three (3) feet of the receiver.
  2. Press the button on the receiver.
    If the receiver has an LED, the light blinks.
  3. Within ten (10) seconds, press the button on the underside of your wireless device.
    If the receiver has an LED, the light glows solidly when synchronization is successful.
Early production units of some wireless devices may require repeating the above instructions two or three times.

Timing, distance, and objects impeding the wireless signal may influence your success. While usually unnecessary, some customers have reported better results by:
  • Holding the wireless device very close, within three (3) inches of the receiver.
  • Entirely ignoring the receiver's light.
  • Simultaneously holding the buttons on both the receiver and the device for from ten (10) to twenty (20) seconds.

Dec 12, 2009 | Kensington Computers & Internet

1 Answer

Replaced Microsoft Wireless Optical Mouse 2000 doesn't work


I would have suggested opening up your old mouse and cleaning the right click button first.

Generally, wireless devices have a connect button that finds the frequencies of the devices. On the receiver press this button, then press the button on the bottom of your new mouse. the receivers lights will stop flashing once connected.

Jul 21, 2009 | Microsoft Wireless Optical Mouse

1 Answer

Microsoft Wireless Notebook Optical Mouse 3000 not working


Most devices last a long time. Have you tried re-installing the software for the keyboard & Mouse> Also go to microsoft download center and get the latest drivers for you setup. Make sure when you do, choose the right Operating System driver for your Keyboard & Mouse. Hope this helps. Bud

Dec 30, 2008 | Microsoft Wireless Optical Mouse

1 Answer

Mouse not responding


Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch. Hope this helps you. Bud

Dec 26, 2008 | Kensington Comfort Type Wireless Optical...

4 Answers

Batteries


There is a none visible button under the word Kensington on the top off the mouse. Push the word itself and the mouse front and back will separate......... Hope this helps!

Aug 17, 2008 | Kensington Pilotmouse Wireless Mini...

1 Answer

Mouse not responding


Are the batteries good?

Try
Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

May 24, 2008 | Kensington Comfort Type Wireless Optical...

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