Question about Maytag Neptune FAV6800AW Top Load Washer

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I replaced my clutch on the washer about a year ago, I am getting the same error as before, dc and stops around 11 minutes to go is this still the manufacturers issue to resolve

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""is this still the manufacturers issue to resolve""

Nope we are on our own.

I feel you have a slight tub seal leak causing the Clutch One-Way Roller clutches bearing to become contaminated…...again.

I would drop the Clutch Pulley out inspect and clean and look at replacing the tub seal if you feel it’s worth your while.

If the Outer Tub bearings are not causing increased rotational resistance I would change out the Tub Seal, Tranny O-Ring. This is a job but can be done by most folks that replaced the clutch. It’s comes down to can you tolerate the down time?

A couple of post if you decide to go forward with a Tub Seal replacement…… The post discuss Outer Tub Bearing replacement. You would just remove the Spinner Assembly and replace the Tub Seal and Tranny O-ring. This is a major tear down but again can be done by most DIY’ers that take on Clutch Maintenance or replacement.
Outer Bearing Tub Replacement 1.

You would need the Tub seal see Sears Parts Direct. I would also pick up the Tranny O-ring seal (series 10) and this tool


It’s cheaper to buy the Spinner Nut Locking tool and Spinner wrench separately I don’t know why.
If you decide to go forward I will offer some additional info/support……..Rich

Posted on Jul 07, 2010

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1 Answer

Stops at 11 minutes left in cycle. will not spin or drain


Google ""Maytag Neptune load unbalance""


Read thru the post. I feel you have a Clutch malfunction even though you may not be see DC ot UC unbalance errors to the Console.


I'm seeing that around the 5 to 6 yr mark it's time for a Tub Seal replacement and possible Outer Tub and Spinner Support bearings should be replaced on the FAV6800A and FAV9800A machines. It's not too bad for most DIY owners.


Feb 18, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Will not spin out Stop at 11 minutes


More than likley a Clutch issue. I don't post here very often and is difficult to fin my post. This is not a true DIY forum. I found my old link the other day Clutch Fix

You can't get the Service Manual from this site anymore. Servicematers.com has locked down the site.

Google "Sticky: Neptune TL Washer FAV6800AWW"

Go to the 5 post in this sticky and you will find a link to the FAV6800A/FAV9800A SM and my write up on dc/UC unbalance error codes.



If you need additional help don't post in the Sticky just start a new post and I will help you.

Feb 05, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have a Maytag Neptune top load washer. I continue to get the DC balancing error during the spin cycle. This was repaired less than a year ago and is happening again. Last time they replaced the clutch...


If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question%@4$

Jun 09, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My neptune TL gets down to 11 minutes left in the cycle and the the error "dc" appears...what does that mean??


You have a Clutch malfunction with your FAV6800A or FAV9800A Here is my link for the repair/replacement for the Clutch in your machine Clutch Fix.

Let me know if I have any questions on what need to be done......Rich

Mar 07, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Spin Cycle has stopped at 13 minutes Code dc.


If your machine is a FAV6800A to FAV9800A here is the Service Manual.

If it one of those machines I suspect a possible clutch malfunction. See this post for what is involved to do clutch maintenance or replacement.

Do you have any error codes to the display if it a FAV6800A such as dC or uC unbalance codes. Is the wash tub banging around on Spin Cycle of the Wash Cycle? ……Rich

Feb 06, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Neptune TL, stops at the 11 minutes to end and will not go past, I have to shut off, hit spin cycle to finish load


Hello krabby64

Is your FAV6800AW or FAV9800AW failing with error codes dc or UC or both to the Console display? If you are I believe you are experiencing a clutch malfunction with your machine. Take a look at this post and see if your problem is similar.  

If you have error codes to the display when the machine fails in the last 11 minutes (I believe start od spin cycle) can you let us know what those error codes are?


Oct 19, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag Neptune Tl washer


Mike, Sorry to hear that, is there any water around the clutch pulley?  With the front panel removed and you put the washer in a Spin Only cycle with no clothes in the wash basket.  View the Clutch pulley turning CCW and see if is turning true with no wobble? Mine spun off twice before I got it seated properly, and it was in wobble mode until I got it seated properly.   With the water leak issue maybe you can view with the front panel off and a partial fill the leak source. You can always do a quick tub pump out in service mode. As you know unplug the 120VAC to the machine before you poke around in there.  Do you still have the original clutch?  Did you remove the plastic cover and inspect the roller bearings, clutch spring and coupler? Good luck and let’s see what you find. Rich




Mar 11, 2009 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Receive code "dc"...water will not drain and tub will not spin properly


This is my failure resolution with DC/UC error codes a common problem with this model;

I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors in the spin cycle, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley hub, just follow the service manual removal steps to remove clutch pulley hub. Pull the plastic cover off the clutch pulley hub and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley hub to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 3.5 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found it online and I believe you can order it in PDF format from Maytag. Good luck!

I just went thru my 10th load of a mix of light, medium and heavy loads and all work fine no unbalance errors (DC/UC). Doesn’t fix the tangle problem :) Prior to this fix I could only run the washer with no clothes in it to complete a cycle with no dc/uc error codes.

I found a Service repair manual on this site search for this; FAV6800 Manual



Sep 11, 2008 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Neptune won't advance from Rinse to SPIN


If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question(@#$^

Aug 01, 2008 | Maytag Neptune FAV6800AW Top Load Washer

9 Answers

Code dc appears and has trouble draining and spinning during last 12minutes


I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley hub, just follow the service manual removal steps to remove clutch pulley hub. Pull the plastic cover off the clutch pulley hub and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives the spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley hub to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 3.5 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found it online and I believe you can order it in PDF format from Maytag. Good luck!

I just went thru my 10th load of a mix of light, medium heavy loads and all work fine no unbalance errors (DC/UC). Doesn’t fix the tangle problem :) Prior to this fix I could only run the washer with no clothes in it to complete a cycle with no dc/uc error codes.

Jan 13, 2008 | Maytag Neptune FAV6800AW Top Load Washer

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