Question about Creative Labs ZEN Vision:M Digital Media Player

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I am stuck in recovery mode (with firmware version. 0.0.16). Although I can fully access all the features in recovery mode. My player does charge with usb or wall charger and is identified by my computer but when I access it the hard drive only has 50mb of space. even after I format it. What's that about? Is the hard drive defective? i also cannot seem to update the player. The recovery tool identifies the player and downloads the software but the installer program say's the player is not connected. Is my player salvageable? by the way when I turn on or reboot my player a message flashes on top of the "zen" screen : "firmware Problem" with this symbol " ! " in a triangle.and Ive tried to follow your explaination but the computer does not recognize my player please i need help I'm trying to fix it over a month now Please I'm getting desperate

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Posted on Jan 02, 2017

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SOURCE: Creative Zen:M 30gb. In recovery mode and HD only shows 50MB!

Please help......
I have the same problem
I downloaded the firmware and run.
I get the only message many times:
Your player is not connected, please connect your player.

I use:
- Windows Vista Ultimate 32 Bit
- Creative Zen Vision:M 30GB with firmware v0.0.16

Posted on Oct 27, 2008

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  • 1 Answer

SOURCE: Creative Zen:M 30gb. In recovery mode and HD only shows 50MB!

I have the same problem and I don't know anything :(

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Posted on Nov 19, 2008

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1 Answer

Why won't my computer recognize my sandisk player.....i just plugged in the usb cable directly in the computer....but it's not being recognized.


Hello,

For the Sans e260, see the e200 series support site on "not recognized":
http://kb.sandisk.com/app/answers/detail/a_id/266/kw/recognize/r_id/101834

Solution 1 RESETTING THE DEVICE
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.

NOTE: Resetting will turn the player off while it is frozen.



When RESETTING the player did NOT help

Solution 2
GOING TO MSC or RECOVERY MODE and next UPDATE FIRMWARE

STEP 1 GOING TO MSC MODE or RECOVERY MODE
For e200v1/e200R (Recovery mode only): Connecting in Recovery mode
For e200v2 (Force MSC mode only): Enabling MSC mode

Check your firmware, see the differences on next link:
http://kb.sandisk.com/app/answers/detail/a_id/193/related/1/session/L2F2LzEvc2lkL0NqNGJpNVBq

STEP 2 FIRMWARE REINSTALLATION OR UPDATE
ALL DATA ON THE PLAYER will be ERASED !

Method 1: Automatic, using the Sansa Firmware Updater

Method 2: Manual, downloading firmware from the Sansa Forum
For e200 series version 1 and 2 to the Forum e200 thread
For e200 series version Rhapsody to the Forum e200R thread

Need more help ? Just post a comment.



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Dec 10, 2009 | SanDisk Sansa e260 MP3 Player

Tip

How to access the Playstation PS3 Recovery Console


After firmware version 2.5 the PS3 now comes with a Recovery Mode Console. This is how you can access it.

1. Turn off Playstation®3.
2. Hold The power button down; The system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be promted to plug in your controller via usb and then hit the PS button
6. The Recovery menu will pop up.

From this menu, you will be able to do various features like the ones listed below in the screenshot.


erustownsend_0.jpg

Good luck. This mode will help you when your system crashes, games fail or if you see problems from firmware issues.

on Mar 04, 2011 | Video Game Consoles & Games

1 Answer

My sansa mp3 play wont turn on


Tried this? 1.Push the hold switch towards the headphone jack so you see orange
2.Press and hold record on the left of the player
3.With record still being held down, plug into the computer
4.Once you see welcome to recovery mode on the screen of the player, let go of record
At this point you can reload the manual firmware by copying the firmware files to the detected removable disk.
Firmwares- Version 1 Version 2
Download the correct version or else it will render your device useless.Version can be found on the back plate at botton right.. Extract the downloaded file and transfer the contents to removable disk detected.After transferring,disconnect the player and let it upgrade the firmware

Sep 05, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Stuck in recovery mode


Hi,
Sounds like the actual firmware is corrupted. You might try loading the firmware on the Recovery Mode by using the firmware upgrade available at Creative's website.

Hope this helps

Chris (ziraffa)

Jan 09, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Recovery mode


to reset this player -- take out the battery and put back again.
In the recovery mode do the following: format the HD, clean the firmware. If those two go smoothly, go to creative.com and download the firmware, connect player to PC(still in recovery mode) and run the downloaded firmware.

Jun 21, 2008 | Creative Labs Zen Micro MP3 Player

2 Answers

HOW WILL I RESTORE MY FIRMWARE


If it is a "chi-Pod" or other generic MP3 player, youll have to get on google to see if you can find it, I dont even know if you can get a firmware dump off a friends same model.

Feb 13, 2008 | Televison & Video

1 Answer

STUCK in RECOVERY MODE


Detach your player from the PC if it is connected, and turn off the player.

If the player stops responding, you can reset the player. To reset the player, gently

insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.



It will display the following options:

Clean Up


Scans the player and removes invalid links from its music library.

Does not affect music files themselves.
Format (All)

Caution! Erases all content!

Save a copy of your player's content before formatting.
Reload OS/ Firmware

Caution! Erases your player's firmware.

DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Dec 17, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Hard disk prob


hard disk is bad.
can you format?
  1. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
2. Connect the power supply to the player.
3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole
underneath your player, beside the data/power connector. Keep on holding the
Play/Pause button while you release the Reset button. The Rescue Mode screen will
then appear.
4. After the recovery mode has started, release the Play/Pause button

It will display the following options.
Clean Up Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Dec 04, 2007 | Creative Labs Zen Touch MP3 Player

1 Answer

Stuck in refresh database mode with battery sign changing


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Aug 31, 2007 | SanDisk Sansa e250 MP3 Player

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