Help when i plug my coby mp3 player directly to my computer it doesnt recongize it

not a certain answer, try holding the power button for about twenty seconds.

it might reset

1. Did your unit comes with Coby Media Manager? THere are two versions of this unit, one comes with and one doesnt. You can usually tell, if your unit came with an Installation CD, then it doesnt use Coby Media Manager

2. To access CMM - Start > My Computer> Double click the removable disk drive that looks like a 'C' with a big red circle, follow prompts to open Coby Media Manager.

3. IF you somehow formatted or deleted it, you can download a new copy from here:

http://www.digdash.biz/product/coby/coby_media_manager/install/coby-mediamanager-2009b0924.exe

Here are instructions for a solution to your frozen Coby 610 problem. This works even though the MP3 player is having problems talking to your computer. They should communicate fine after this update.

Replacing the firmware of your Coby 610 MP3 Player will unfreeze it and help it act normally again. This will also fix the 'File System Error' that has been popping up with some Coby 610 players. You can find it at the cobyusa.com website by choosing 'Mp3 & Portable', then 'Mp3 & Mp4 Players', then your model 'MP610', from the support page. Or, here is the direct link to the file from Coby's servers.



Unpacking the zipfile from the Coby Website will give you a PDF file with instructions, and a program file to run.

Your music will be erased when you run this firmware update. The instructions suggest that even if your mp3 player won't startup properly, if you plug it into your computer you should be able to access it as a removable disk, and copy all your music to a temporary folder on your computer.

Here are the steps:

1. Plug your MP610 into your computer.
2. Copy all your music to a temporary folder.
3. Disconnect your MP610 from your computer.
4. Disconnect as many USB devices as possible from your computer (to simplify identifying the MP610 at a later step, and avoid damaging other devices by trying to load the MP610 firmware into them by mistake.)
5. Run the Firmware Update program 'MP610 T LCD Firmware Update for file sys err.exe'
6. You will see a screen with up to 24 numbered, empty boxes.
7. Connect the MP610 to your computer. It will show up in one of the boxes.
8. Once the MP3 player shows up, click on the Firmware Feature icon to start the firmware upgrade.
9. After the firmware update is complete, you will receive a checkmark in the firmware box.
10. Disconnect the MP610.
11. Close the firmware update software.
12. Turn on the 610 to confirm it starts up and the display reads 'COBY'.
13. Plug it back into your computer and copy your music back on to it.

You can refer to this Coby 610 solution here.

I hope that helps.

You need to use MP3 or WMA files.

maybe your cable you use has a defect just use another USB cable or esle you can directly plug your USB cable at the back of you CPU direct to the mother board

The computer recongize it as a removable disk.
plug in your mp4 player
click start
click computers
click removable disk
formate the disk
copy and paste you songs.

the problem maybe is the usb card of your pc... maybe the usb loose...that why sometimes when the mp3 when you plug in recognized then suddenly stops..or maybe your mp3 has a virus and maybe the pc too.usually the mp3 is plug n play.

they told me the device was out of warranty and was a defective device

I have the same problem just bought the thing yesterday and it won't charge I downloaded music yesterday and charged it, now it isn't recognized by the computer.

Went thru the whole troubleshooting chart and nothing happened, I did email techsupport but haven't heard anything. I guess I'll take the thing back and get it replaced.

Get a thin object like a needle or something and poke and turn in the small reset hole on the back bottom right.. SHOULD WORK FOR Mp3/Mp4 Coby 2GB PLAYER