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This is a new toilet for me. The bowl has a water level that seems low - 2 inches below the D-shaped bowl opening. The tank water level is a little over half full. This toilet always clogs with solids. If I add a pitcher full of water before I flush, it works better. If it clogs, the D-shaped bowl opening is not friendly with the usual round toilet plunger so it takes me all day trying sporadically to unclog it. There is a Geberit mechanism inside the tank. I can't see how to adjust it. I received no manual. Could the problem be below the toilet. Is it time to call the plumber?

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  • aforsman145 Jul 06, 2010

    Duravit Series 1930 2-piece floor standing toilet. one month old. The bowl has a water level that seems low - 2 inches below the D-shaped bowl opening. The tank water level is a little over half full. This toilet always clogs with solids. If I add a pitcher full of water before I flush, it works better. If it clogs, the D-shaped bowl opening is not friendly with the usual round toilet plunger so it takes me all day trying sporadically to unclog it. There is a Geberit mechanism inside the tank. I can?t see how to adjust it. I received no manual. Could the problem be below the toilet. Is it time to call the plumber? Previous fixya expert recommended checking for a leaky ubend. I don't know how to do that but wouldn't I see evidence of a leak somewhere? Do you know if this brand is known for problems?

  • aforsman145 Jul 06, 2010

    thank you. I will call him or another plumber.

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Hi, if the toilet is really new as you have said, that means you have a problem (with 2 inches below the D-shaped bowl opening. The tank water level is a little over half full which is unusual), please call in the plumber to check below the toilet.

Take care

Posted on Jul 06, 2010

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Hi.

Water level low and toilet clogging quite easily are often symptoms of a leak in the u bent. The water level is determined by the shape of the u-bent below the toilet. If there is a leak in there the effects will be low level, and less draining power.

Drain the toilet completely, find the leak and use epoxy filler paste to fix the leak.

Posted on Jul 06, 2010

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  • aforsman145 Jul 06, 2010

    Sorry but your answer is above my level of toilet knowledge. I don't know what a u-bent is. Where is the ubent? If it's leaking, wouldn't I see water somewhere? The toilet is above a basement. I know the plumber used an adjustable flange to get the toilet to work in the existing opening and he had to replace the pipe leading down into the basement.


    You didn't address the amount of water in the tank and toilet.

  • Ginko
    Ginko Jul 06, 2010

    U bent was a typo. I was referring to the U bend.

    This is the U bend. Click and read pls.


    Regarding the filler, the level of the water in the tank is adjusted regulating a wheel, usually there is a wheel mechanism. If water level stays low it can also be the geberit mechanism itself. Low water level in tank, and water level in toilet should not be related.

    Since I cannot see your toilet I will need details on model and manufacturer , or on toilet type. I have seen whirlpool listed in title.


  • aforsman145 Jul 06, 2010

    Sorry I neglected to mention the toilet : Duravit Series 1930 2-piece floor standing toilet. one month old.

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