Question about HP 7210 OfficeJet All-In-One Printer

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HP 7210 All in One keeps showing a paper jam, but there isn't one. What should I do?

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Turn off the Printer
Remove the Rear Access door of printer
Check if the Rollers have any dust/ bits of paper
Clean the rollers with lint free cloth ( upwards just like the paper is picked and rolled )
Close the rear access door
open the front access door
Move the Carriage ( while holds the cartridges ) manually 5-6 times from left to right side
Check if there are any paper pieces stuck
Close the front access door
Turn on the printer - It should work fine

In case it gives same issue -

Disconnect the power cord from back of printer ( while printer is on )
While holding the # and 6 key, Connect the cord back
Release the # and 6 button after 3-5 times
Follow the instructions on the screen to align the cartridge

NOTE : doing the # 6 reset will erase Fax logs, Speed dial # you have saved in the printer.

Posted on Jul 06, 2010

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