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We have a Hi Def Samsung TV that has lost its picture. Can you walk me through the procedure to try to get it back?

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Thats something you would need the service manual for to be able to see which part is malfunctioning. I would recommend going to the following link as they will most likely have the service manual for your model which they sell very reasonable and it comes with free tech support so you acn go one on one with a repair tech that will help you get it going. If you dont see your model just leave them an email as they most certainly can get it. They email the manuals out instantly and support is handled my on line instant messaging. Its a good service I am one of their support techs. here's the link.
http://servicemanuals.vstore.ca/

Posted on Apr 18, 2008

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Posted on Jan 02, 2017

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Hi,

The pixelation is probably caused by MPEG2 compression on the DVD and Virgin media video streams, the blur is probably caused becasue you are displaying a standard definition signal on a high definition TV.

However if a high-def source still has these problems then you may have a faulty TV, your best bet is too hook up a high-def source such as a HD/Blu-ray player or PS3/360 games console.

Should a high-def source look ok, then you may have some look changing the display settings on the TV to try and improve picture sharpness and color balance.

Thanks.

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