I've got a error SC533 on our SC811DN.I've removed the paper that was stuck but the message to call service is still there. how can I reset the message? luis

To clear the error message Paper Jam after you removed the jammed paper, open and close the scanner cover.
If you still receive the error message, a small piece of paper may be stuck inside your Brother machine.

Refer the below link for the steps to remove any ripped paper remaining inside your Brother machine:

still receive the error message Paper Jam after removed the jammed paper...

Try checking the paper path, there might be a broken or loose gear in there, a bent wire or stuck debris. If you done this and all seems ok but the error message keeps flashing, try to do a hard reset. That usually clears off error messages. If nothing happens, you might need to call a technician.

Turn the machine off first and unplug.

If you've got a manual, look up the page for trouble shooting, this error message may be listed iwth a solution. I'd also suggest that you remove and clean out the bobbin holder. This is the little black piece you put the bobbin into. It has possibly dislodged if you've had a jam up. You will need to unscrew the two screws holding the needle plate down, take out the needle and pressure foot to give yourself some room too. Put the bobbin holder back into position lining up the red markings on the holder and the stopper, your manual should show images of this.


Once its all back together, turn on and hopefully it will reset to normal mode.
If you've done all this and the error message won't stop showing, then yes, you'll need to take it in for a service.

If you had paper jams it will display this error after 3 in a row in the fuser. Double check to make sure all paper is removed from the fuser. To reset, on the keypad press pound star clear star and enter sim 14 and press copy button. reset copier it should turn off and on, test if paper jams there may still be something stuck.

Hi

Read my paperjam guide on this page
http://www.fixya.com/support/r2313244-paper_jam

If the ink cartridges are stuck you can manually slide them back to their default position and check for paper or junk which may have slipped down the paper chute and is blocking the ink cartridges.
Remove the blockage
Reset Printer
Done
I just had this problem and it was easy to fix.
If this not help, buy another printer! Cheaper than service...

Usually, it's caused by carriage error. Turn on printer without ink tank pluged. Then do replacement procedure with pluging ink tank 1 by 1.

"Machine Error 36" and "Unable to Print" are error messages indicating something physically making it impossible for the machine to work. Hopefully, you could find a stuck paper or parts of stuck paper by opening the different covers (front, back, paper trays etc), the problem should then be solved by removing the paper and rebooting your machine.
However, if this does not work or you're unable to find the stuck paper, you will need to have service on this unit, to open up the machine.

Finally figured out the problem.
1. Took waste pad out and cleaned with paper towel. Couldn't find a replacement waste pad, so needed to clean it instead.
2. Downloaded SSC Service Utility software (free) in order to "Reset the Protection Counter". This is an option within the utility.

Printer must be on when running the SSC utility.

Good luck!

Hi, it sounds like your printer experiencing a hardware failure thats why the error light still on. The sensor that detects paper jam or any obstruction might be defective. Aside from that your printer may also experienced a motion carriage error. You can to power cycle the printer & check ink cartridge. if the error still present your printer might be needed to be send to the nearest Epson Service center.

Tirzo