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I have a Garmin nuvi 780. I recently purchased lifetime map updates and installed. Now I can no longer add new addresses. What do I do?

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  • jethom2 Jul 06, 2010

    Where you sent me did not fix my problem. I cannot go to addresses or favorites and add a new address. The direction in the troubleshooting section of my Garmin nuvi 780 says to go to favorites and select edit if I wanted to change one that I already had there, but I can get nothing to work. I can't add or edit.

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Hello, when you purchased the lifetime map updates, did you update the Gps receiver?, and you need to check if the map that you installed is compact able with Garmin nuvi 780.

That will solve it. Take care.

Posted on Jul 06, 2010

  • jethom2 Jul 06, 2010

    My Garmin is already at the current revisiion level. When I bought my maps, I went through Garmin and had to give then the Unit ID so that they could send me the correct map updates.

  • jethom2 Jul 06, 2010

    I have a Garmin nuvi 780. I recently purchased lifetime map updates and installed. Now I can no longer add new addresses. I cannot go through new locations or favorites to edit or add. What do I do? My Garmin is already at the current revision level. When I bought my maps, I went through Garmin and had to give then the Unit ID so that they could send me the correct map updates.



    Have sent this out to two agents and have received no help. It is worthless as is. Would appreciate your help as soon as possible.



    Thank you.

×

To add new address, try updating the sowtware using the web updater
click on the link below to view and download:

http://www8.garmin.com/products/webupdater/

https://buy.garmin.com/shop/shop.do?pID=13479&ra=true

Posted on Jul 06, 2010

  • jethom2 Jul 06, 2010

    This did nothing to fix the problem. I still cannot add a new location.

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When trying to put in an address the Garmin asks me for a country and then does not accept it after typing in the first letter. The other functions appear to be ok.


Hello

you need to update your map

Purchase your map updates (if necessary). You can purchase map updates for your Garmin Nuvi from the Garmin website. There are two basic options: a lifetime purchase or a one-time upgrade. The lifetime purchase gives you access to any new updates for the life of your device, while the one-time upgrade will provide you with the latest current maps, but you'll need to purchase again if you want to upgrade again later.

Make sure to log in with your myGarmin account before purchasing the map upgrade.

Connect your Garmin Nuvi to your computer via USB cable.

Open the "myGarmin" website and sign in with your Garmin account. Make sure to sign in with the account that you've purchased the map updates on.

Click the "myMaps" tab on the myGamrin dashboard. This will load a list of all of your purchased map upgrades.

Click the drop-down menu in the "Recent Map Purchases" section. Select your Garmin Nuvi from the list of devices.

Install the Garmin Communicator Plugin when prompted. This is required in order for the Garmin website to transfer the map files to your Gamrin software on your computer.

Download and install Garmin Express. This is the program that allows your computer to interact with your Garmin Nuvi.

Register your device in Garmin Express. If you haven't already registered your device, you'll be prompted to when you start Garmin Express. You'll need to register in order to update the maps.

Click the "Updates" tab in Garmin Express. This will show all of the available updates for your Nuvi, including the new map update you just purchased.

Click the "Show Details" option next to your Map Update. Click the "Install" button that appears. You will need to accept the agreement before the update installs.

Wait for the maps to download and install. Once you agree to the terms, the map update will begin downloading to Garmin Express, and will then be transferred to your Nuvi. This will likely take several minutes to complete.

unplug the Nuvi when the update is complete. The Nuvi will reboot and begin installing the updated software on the device. This may take another couple of minutes.

You can download garmin express here

http://software.garmin.com/en-US/express.html.

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I hope helps!

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1 Answer

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Hello,

Download and install the Garmin commuicator plugin to your computer
http://www8.garmin.com/products/communicator/
This will allow the nuvi to transfer data back and forth to Garmin's server.
Connect your nuvi to your computer and run the Garmin WebUpdater to update the software on the nuvi.
Download and Install WebUpdater.
To update the mapping, you will need to purchase a map update subscription.
https://my.garmin.com/maps/chooseDeviceType.htm?
Once the subscription is activated and registered to the nuvi, follow the download instructions to download the map. This will usually take from 3 to 4 hours or more depending on your internet download speed.
The nuvi 200 is a discontinued model and you may want to consider upgrading to a new GPS as a new nuvi with lifetime mapping can be purchased for about $150.00.
http://www.gpscity.com/garmin-nuvi-1390-lmt.html

For further assistance you may want to contact Garmin support.
http://www.garmin.com/us/support/contact

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1 Answer

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Hi.

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You can purchase lifetime map updates on garmin.com or buy one upgrade at a time.

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Thanks for using Fixya. Hope this works. Let me know if you have any problems.

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