From the top of the television this week-old camera fell. Right on the corner. Leaving a minor dent. Unlike others who dropped their camera, I do not get anything when I turn on my camera except a flashing light above the zoom and few beeps. If I plug it into my computer I get the same response. But, when I hold down the playback, menu, and left directional button the screen turns on saying "VER 1.00". So at least the screen is not broken. And as far as I can tell nothing else is broken, but obviously something is missing in between.
Which brings me to the next problem. I'm in China. My buddy sent me the camera. The New Jersey office said I could ship it all the way back to the states but that would be quite the expensive ship to fix a camera. Does anyone know anything about a Chinese branch? or Hong Kong branch? A simple number would even help because honestly I am very far from being up to par on reading Chinese?
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It sounds as if you anitshake unit is faulty and will require replacing.
It comes as a complete lens and circuit board assembly.
Take it to your authorised Casio service centre for repair.
To find your closest log into www.casio.com select your region. go to support, contacts, product repairs, digital cameras and you should find the closest to you in there (i hope it is all the same as the Oceania site)
Hey Go here http://world.casio.com/qv/download/en/ex_v7_firmup/
Download the latest firmware. Install it. Like the rest of the people. It seems like we all dropped it. And updating the firmware seems to help a bit.
Meaning you can now use tha Camera and take pictures, but when you turn it on, you will get the same error message for like a second. Then the Camera is back to normal.
If its under warranty take it back. And dont tell them it was dropped.
i have the same problem with you with my ex-v7, but now i am so happy because i dont need to buy new one because it is already fixed.still appearing that error message but you can use it well. i did the same with other, just update your firmware to 1.03 version and you can see the surprise that you are looking for....and now i know that the technical support of casio is useless because a month before i went to the warranty center to ask regarding this problem, and they advised me to buy new one because if they would repair it they need to change that stabilizer part that costs of 4000NT$.i am very thankful with this fixya...for being very helpfull...