Question about Dell Inspiron 6000 Notebook

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CD/DVD So i have had this Dell Inspiron for coming up on 3yrs now, the past i would say 6months to a year, the DVD drive, will sometime read DVD's but not other CD's with anything other than movies on it, I have been trying like crazy to fix it without purchasing a new CD/DVD case external or internal. Sometime it will read DVD's other time it won't. You can here it spin up like normal, then it will stop, spin up again, and then flash 3 times, and the computer won't read it. I have no viruses, i have all updated software, i have cleaned it, i have removed it and checked the connection for bent pins, i am about out of ideas, besides completely reformating my computer, or getting a new one, anybody got a clue to possible fix it......

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  • BEAU11 Apr 18, 2008

    I have already done every single Dell Brodcom test, Dell support tests, even ran the test center in the bios set up..... I got nothin

  • BEAU11 Apr 19, 2008

    Ya already cleaned it with a small q tip and light cleaning solution, also used a cleaning disk.

  • Anonymous Apr 21, 2008

    Same problem, insert disc, spins as if it is trying to read, does that about three times and stops. No audio, video, access to files, nothing! It is starting to get frustrating. Hope to find solution soon without having to take to service rep.

  • mandm24 May 04, 2008

    I have been having the same problem for about 3 months now. My computer is almost 3 years old. It reads some CDs/DVDs and will not read others. I've tried cleaning it and have also checked for viruses etc and nothing has helped. I hope to find a solution without having to get a new drive.

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A good registry scanner can clean up a lot of problems with your computer. Here's a link to a good free one:
www.your-free-info.com/RegCure
I've used this one and it sped up my computer by quite a bit. Hopefully this helps.

Posted on May 04, 2008

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Perhaps you need to check the DVD drive with something like
http://www.passmark.com/download/pt_download.htm

Not sure how effective this is but it may give you a clue.

Good luck. I know how frustrating these things can be!

Posted on Apr 18, 2008

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I think the problem is not your software or the system. The main problem is the head or lens of the dvd try to clean it by using a cotton bud don't use any liquid to avoid the damage of the lens or head.

Posted on Apr 18, 2008

  • jemuel osorio
    jemuel osorio Apr 21, 2008

    If you try cleaned already the head lens in nothing happened . I suggest that you need to replace that dvd drive .Because even you can fixed that by cleaning the lens but later on or how many day you use the problem is back again because the lens is over use already or damage.

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