Question about Computers & Internet
I don't think these two issues are interrelated with each other. Regarding your Keyboard, before we proceed, you need to try with another external usb/ps2 keyboard. Connect an external keyboard to your laptop and check whether it works or not. If it isn't, then the problem is with your motherboard, you need to go to a Service center or call a technician. If in case the external keyboard is working, then, first of all clean the keyboard, update its drivers. I would recommend you to open it apart and check the interfaces with the motherboard.
Now with your battery charging problem, let's assume it's not the culprit, prior to any measures/steps taken, please clean the plug and the jack of the laptop's charging interface and Dc adaptor's plug respectively. Don't forget to clean the interfaces on the battery and on the laptop battery compartment. You can use a soft brush dipped in alcohol/spirit/acetone. After they are dried, reinstall the battery and reconnect the plug. Now power on the mains for the adaptor. If it's working, then the problem is only with the contact points, perhaps rust or prolonged used might caused this.
On the other hand, if the problem persists, you need to boot the laptop without the battery being installed, means only with the power adaptor so that you can find out which one is the root of the issue. Remove battery and power on the System with the dc adaptor connected to the laptop.
You last option is to replace the battery or try with another working battery. Same problem, the your power supply unit is malfunction, you need to call a technician to get it repaired for you. I would suggest you to inspect with every possibilities and call up after you are sure that the problem is with the Power Supply Unit.
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Posted on Jul 06, 2010
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Posted on Jan 02, 2017
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