Question about Toshiba Computers & Internet
I have inherited a Toshiba Strata 280 phone system, currently there is a pickup group set up for handling incoming calls. First 1 extension rings, then after 3 rings, 4 other extensions ring then after 2 rings the whole office rings.
Can anybody point me to a manual or guide on how to programme this as I need to change it.
Thanks in Advance
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Posted on Jan 02, 2017
Feature 75 if the phone is in your group (see administator), Feature 76 plus DN (extention) to use directed pickup (if you know which extention is receiving a call)
Posted on Jun 27, 2009
Make sure you have both phones in the same call pickup group. I have never used the group pickup button. The regular pickup button is what I use.
Just to be clear the procedure is..once phone A rings you hit the pickup button on any other phone that is in the same group as phone A. After you hit the pickup button the call will be drawn to the phone that you hit the pickup button on. Once the call is on that set hit the answer button to answer the call.
Posted on Aug 01, 2009
SOURCE: 3COM NBX V3000 Ghost Ringing
This sounds like you have a phantom user as a member of your incoming hunt group. Meaning you have a user extesion without a phone associated to it (just a mailbox). Check your hunt groups and make sure there aren't any phantom users in them. If so, remove them and this will stop happening.
Posted on Jul 26, 2010
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