Question about Office Equipment & Supplies
If it can receive a perfect fax but the problem is only with the image it scans, then the problem lies with the optical portion of the fax machine. Try cleaning the glass where the fax machine scans your original -- it may just be dirty or there may be some white-out stuck to it.
To clean it, just use a damp lint-free cloth and wipe it down, then dry it and try faxing again. If the problem doesn't change then the issue is underneath the glass -- the scanner's lens or mirror may be dirty.
Posted on Jul 06, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
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