Question about Cameras

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I have a EX-Z3 (product no. 2031914A) camera. I recently upgraded my PC which runs Microsoft Vista - previously I ran Windows Office 2000 Professional and with Picasa 2 had no problems. However, my new computer sappears not to recognise the Casio camera as an attached device...I have loaded and reloaded the software and checked and double checked connections and the USB cable. What could be the problem and is there a simple solution (for a non-technical person)?? Many thanks. Roger Neilson r.neilson@netpeed.com.au

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  • roger49 Apr 20, 2008

    Have disconnected camera from computer and tried to uninstall (via Settings,Control Panel, Program &Features) but without success on program Photoloader 2.1E. After I hit the uninstall button for this one, a User A/C Control message indicates that permission is required to continue. When I hit the 'continue' button a further message appears 'InstallShield detects C:Program Files\CASIO\Photoloader\Plauto.exe is in use. Plse close application using this then launch uninstall again". I have closed all other applications, restarted the computer, and again gone via setting, control panel route as above. NO other applications are open. How can I get past this "road block"??

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  • Cameras Master
  • 19,396 Answers

Uninstall the software.
reinstall the software with camera not connected to usb.
this often solves the problem.

Posted on Apr 19, 2008

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