Question about Acer Aspire 3680 Laptop

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CD/DVD rom drive not working

I can't get the dive to work at all. It won't play cd's dvd's or load software from a cd.

It worked when I first bought it but now it doesn't. when I go to device manager it says it cannot be started.

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  • Anonymous Apr 19, 2008

    dvd/cd drive will no longer play . it spins then stops. any advice is appreciated.

    thank you

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  • 176 Answers

I think the head of your cd disk is damage or need of cleaning. if you have a cd disk cleaner insert in the cdrom drive for one minute and try to use the cd. If still not working try cleaning manual open the cdrom and clean the head by using a cotton bud or soft cotton cloth do'n't use any liquid to avoid damage of your cd hear

Posted on Apr 18, 2008

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Posted on Jan 02, 2017

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