Hi,
If it is a new installation, it is possible that the trigger wire has not been installed or is not getting its trigger from the head unit. The trigger wire is used to turn on the unit aside from the B+12 and the ground wire. It may also be helpful to double check tight connections of the power wires.
If the unit has been in operation before and just quit recently, then it is possible for the unit to have a defect such as a blown fuse or an internal problem with its electronics. This of course would require that you be familiar with electronics circuitry and components, the use of a DVM and a soldering iron. Should a DIY be not to your liking, perhaps your best bet would be to seek the services of a qualified professional.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards.
Thank you for using FixYa.
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