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System crash and had to format and reinstall windows XP. however no multimedia audio controller. no audio device found or DELL reinstall CD for this action.

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It looks like this may have been listed under the wrong catagory. From your description it sounds more like your pc is the problem not the router?

When you reinstall windows it will try and use microsoft drivers for various pieces of hardware. For most of these it works but for some it requires the factory or OEM drivers. You may also find that some of the devices that are working will work better or have more options with the oem drivers.

To get the oem drivers you need internet acess. If your computer isn't online yet then the easiest way to do this is use a differant computer and save the drivers to a usb memory stick or burn them to a cd or dvd. If you download all of the drivers and manuals it might only be about 200 mb in size so you don;t need much room to copy them over.

I don;t have your model or I could give exact links. To start we need to go to:

On the page you will see a few places that say DRIVERS and DOWNLOADS. Should be a text on on the top and a big graphic on the middle click on that and it takes you to a new window and asks what model you have. It gives you a few options on how to choose. You can enter the service tag number or the second lets you go through a list of models. All of these will get you to your drivers so use which ever is easy to do.For example if you want to enter the service tag there is a link under that which tells you where to find the tag and which number.

When you find the model it takes you to the download page for it. It's a good idea to bookmark this page. There are a few selection boxes and you want to make sure that the Os or operating system is set for XP. And you want the catagory set to all. Under you will see a list of all of the drivers and downloads for your pc and for xp.

At this point you can again do things a few ways. You can download things one at a time or you can add them to a list and download them all in one go after selecting all that you want. To start you will want the CHIPSET drivers and the AUDIO that will get your sound back. You may also want to get the oem network and video drivers.

For all it takes I would download everything on the list. and save to a cd (just in case). If you are able to get online with your dell then just save these drivers to a place you can get at them easily. Some people will save to desktop for example and other will make a directory called DRIVERS and then put each type of driver in it own directory under that one. So if you looked in the audio dir there are your sound card drivers etc.

When you have all of the drivers available on your Dell the first one to run is the chipset drivers. This helps xp to be able to discover and know what the hardware is. If it needs this you will see unknown device in message windows. You may need to reboot. Next run the sound drivers and reboot if it wants to. Run the drivers and reboot as required until everything is running. And you are almost done. You will want to look at control panel system - then hardware and then device manager which will show you what pieces of hardware are installed and how they are behaving. If you see any yellow or red or unknowns then you need to install more drivers. The unknowns should be identified after you run the chipset driver file and reboot.

All of these drivers are found on the install cd that came with the computer. Other than having to download these or pay for a replacement cd it's a normal part of setting up windows. Once you have the drivers saved onto a cd if you get another virus or something else requires a new xp install you can just plug it in when needed and quickly get things running. All oem pc and laptops use this system so even if you have a new laptop or a 5 year old desktop you can go to the manufacturers website click on support and downloads and get drivers to get it running again.

If you have any problems or questions reply and I will get a nessage and can help get it sorted out.

Posted on Jul 06, 2010

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1 Answer

No sound. My system crashed and I've had to reinstall windows xp, now no sound. I've restared system, went to device manager to adjust volume(can't says no sound card?, enabled system, etc. any help? Steve

hi steve
You need to go to the dell website and download the latest drivers for the sound first.
after you install those drivers, go to device manager and check if there is any Audio and sound option there or not.

Feb 05, 2011 | Dell (8H390) Sound Card

1 Answer

My computer says code 28 I do not have any driver installed for multimedia audio controller i have no sound and my cd rom does not get reconized

For Code errors refer to microsoft site:

The drivers for this device are not installed (Code 28).
To reinstall the drivers for this device, click Reinstall Driver

Step 1
Click on "Start."

Step 2
On the "Start" menu, click on "Control Panel."

Step 3
In the "Control Panel" folder, click on "Performance and Maintenance."

Step 4
Click on the "System" folder in the "Performance and Maintenance" folder.

Step 5
Click on the tab titled "Hardware."

Step 6
Click on the box that says "Device Manager."

Step 7
Click on "Sound, Video, and Game Controllers."

Step 8
Right-click on the device that prompts Windows XP to display Code 28 (it should be Windows Sound System Compatible Driver, also called the WDM driver). A drop-down menu will appear.

Step 9
Click on "Update" and an Update Wizard will guide you through the installation of a new device driver, which should stop Code 28 from appearing on Windows XP.

Hope this help

May 25, 2010 | Microsoft Windows XP Professional

1 Answer

I have a dell dimension 2400 with XP Home. I haven't used it for some time and I updated all my apps and Windows.Then updated the drivers but the only ones that worked were the Intel universal host...

Ok, instead of having all the hassle, my best advise for you is this, have your hard drive reformat, install it first with windows xp SP1 then upgrade it to windows xp SP2, in this way all the drivers missing and not supported will be rsetored, windows xp supported almost all drivers

Nov 15, 2009 | Dell Computers & Internet

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After formating and reinstalling windows xp sp2 my audio divice

please check bios setup & load defaults. then re-install again original audio driver.

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System crashed , no restore partition, origionall had xpsp1, have Dell reinstall Cd with xp sp2....will it have to be re activated?

Yes, but it will erase any personal data you have. Let me know if there is data to save and I will give more suggestions.

Apr 13, 2009 | Dell Inspiron 600M Notebook

1 Answer

Audio device erased

You have to reinstall your audio driver. Answers to your questions: 1. You can locate it in your Device Manager. Locate and expand Sound,video and game controllers. 2. You don't have to delete legacy drivers because reinstalling your audio driver will update it. Right click your audio software the one you found in the Device Manager and update it. It will find your installation cd of your system drivers. Else, manually install the audio driver.

*Drop me a comment if you still have questions. Your vote will be highly appreciated. Hope this helps you.

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5 Answers

No sound device

? mark means no sound driver install or errors in Device Manager. u can check ur mother board cd room or can search ur audio driver in web or below may be ur answer

Question: Where do I locate motherboard sound drivers?
Answer: Users who have motherboards with on-board audio (often with VIA, Realtek, or C-Media chipsets) may have issues with their audio or AC'97 errors in Device Manager. Often this is caused because the operating system has been reinstalled and the motherboard chipset drivers are not installed. To resolve this issue try following the below steps.
Let Windows redetect drivers
If you have not recently reinstalled Microsoft Windows it's possible that your audio drivers are simply corrupt. Open Device Manager and remove all devices under "Sound, video and game controllers" and any "Other devices". Once removed reboot the computer and let Microsoft Windows re-detect the audio drivers.
Motherboard chipset drivers
Reinstalling the motherboard chipset drivers will usually resolve this issue. If your computer came with a Motherboard CD, install the chipset drivers from the CD and the sound drivers if also available on the CD.
If you do not have a motherboard CD, obtain the motherboard chipset drivers from the motherboard manufacturer.
Sound card drivers
If after installing the motherboard chipset drivers you continue to have issues install the sound drivers. We suggest you download the sound drivers from the computer manufacturer or motherboard manufacturer.
A listing of motherboard manufacturers and their drivers can be found on our motherboard chipset drivers page.

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No sound device found

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