Question about Computers & Internet
It looks like this may have been listed under the wrong catagory. From your description it sounds more like your pc is the problem not the router?
When you reinstall windows it will try and use microsoft drivers for various pieces of hardware. For most of these it works but for some it requires the factory or OEM drivers. You may also find that some of the devices that are working will work better or have more options with the oem drivers.
To get the oem drivers you need internet acess. If your computer isn't online yet then the easiest way to do this is use a differant computer and save the drivers to a usb memory stick or burn them to a cd or dvd. If you download all of the drivers and manuals it might only be about 200 mb in size so you don;t need much room to copy them over.
I don;t have your model or I could give exact links. To start we need to go to:
On the page you will see a few places that say DRIVERS and DOWNLOADS. Should be a text on on the top and a big graphic on the middle click on that and it takes you to a new window and asks what model you have. It gives you a few options on how to choose. You can enter the service tag number or the second lets you go through a list of models. All of these will get you to your drivers so use which ever is easy to do.For example if you want to enter the service tag there is a link under that which tells you where to find the tag and which number.
When you find the model it takes you to the download page for it. It's a good idea to bookmark this page. There are a few selection boxes and you want to make sure that the Os or operating system is set for XP. And you want the catagory set to all. Under you will see a list of all of the drivers and downloads for your pc and for xp.
At this point you can again do things a few ways. You can download things one at a time or you can add them to a list and download them all in one go after selecting all that you want. To start you will want the CHIPSET drivers and the AUDIO that will get your sound back. You may also want to get the oem network and video drivers.
For all it takes I would download everything on the list. and save to a cd (just in case). If you are able to get online with your dell then just save these drivers to a place you can get at them easily. Some people will save to desktop for example and other will make a directory called DRIVERS and then put each type of driver in it own directory under that one. So if you looked in the audio dir there are your sound card drivers etc.
When you have all of the drivers available on your Dell the first one to run is the chipset drivers. This helps xp to be able to discover and know what the hardware is. If it needs this you will see unknown device in message windows. You may need to reboot. Next run the sound drivers and reboot if it wants to. Run the drivers and reboot as required until everything is running. And you are almost done. You will want to look at control panel system - then hardware and then device manager which will show you what pieces of hardware are installed and how they are behaving. If you see any yellow or red or unknowns then you need to install more drivers. The unknowns should be identified after you run the chipset driver file and reboot.
All of these drivers are found on the install cd that came with the computer. Other than having to download these or pay for a replacement cd it's a normal part of setting up windows. Once you have the drivers saved onto a cd if you get another virus or something else requires a new xp install you can just plug it in when needed and quickly get things running. All oem pc and laptops use this system so even if you have a new laptop or a 5 year old desktop you can go to the manufacturers website click on support and downloads and get drivers to get it running again.
If you have any problems or questions reply and I will get a nessage and can help get it sorted out.
Posted on Jul 06, 2010
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Posted on Jan 02, 2017
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