Question about Saeco Magic De Luxe Espresso Machine

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The dregs drawer seems to have water in it. Whereas the used coffee beans were discarded in lumps, the contents are now very wet and sloppy. We're in Bundaberg Queensland, could you advise the nearest service centre please. Thank you Lorelle O'Brien 0741 523 529

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Hi
That is a stripped thumbscrew. You need a new one. When it starts to brew, the stripped thumbscrew pushes up and allows the coffee to fill the head and dredge drawer.
The plastic rod that has 2 small hooks on the end and has ribs around the opposite end is your thumbscrew. It holds the filter screen in place. There is suppose to be a small round nut that is molded into the position between the legs with the hooks. If you use the key to tighten the thumbscrew you will pull the nut out and then the thumbscrew will pop out of the brew head. Check the stem of the filter screen. If you have an item that is about 3/8 of an inch long and has a grove in the middle and small bumps on it, that’s the nut. You need a new thumbscrew. Remove the old nut on the stem before putting it in the new thumbscrew. Remember it’s a thumbscrew, so it only needs to be finger tight. The key is for removing only.

Posted on Jul 06, 2010

Testimonial: "Thank you so much for your help, now will contact Saeco to find where I can buy a thumbscrew."

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